Commercial Consultant

Description

Job Summary: The professional will handle proactive and responsive customer service, prospecting, consultation, proposal development, and sales follow-up to ensure customer satisfaction. Key Highlights: 1. Specialized customer service and consultation on products and services 2. Prospecting new customers and sales follow-up 3. Customer negotiation and retention **Responsibilities** \- Provide proactive and responsive customer service via phone, WhatsApp, and e\-mail; \- Deliver specialized consultation on the company's products and services; \- Conduct technical visits and product/service presentations to customers, as needed; \- Prospect new customers to expand the client portfolio and market segment; \- Stay updated on the company's products and services; \- Prepare quotations and commercial proposals according to client requirements; \- Negotiate prices, delivery timelines, and payment terms, adhering to the company's commercial policies; \- Monitor orders through all stages to ensure customer satisfaction until delivery; \- Perform after\-sales activities and customer retention; \- Maintain up\-to\-date customer records in the company's internal system and CRM, as well as complete various departmental spreadsheets; \- Monitor market trends and competitors to identify opportunities and emerging trends; \- Contribute to achieving individual and team sales targets; \- Safeguard company assets and equipment; \- Attend company\-provided training sessions, meetings, and seminars, as required; \- Comply with internal company policies; \- Perform other duties related to the position as requested by management. **Essential Requirements** \- Completed high school education; \- Experience in commercial roles, preferably B2B sales; \- Proficiency in Microsoft Office and integrated systems; * **\- Availability to work onsite in Bonfim Paulista.** **Skills** \- Clear and assertive communication; \- Organization, proactivity, and time management; \- Resilience and persistence; \- Punctuality; \- Interpersonal relationship skills. Compensation: R$2\.000,00 \- R$3\.500,00 per month Benefits: * Meal allowance * Food voucher * Transportation allowance Work location: Onsite