Barista Associate

Description

Job Summary: Deliver customer service and prepare products, creating personalized experiences and ensuring excellence for Starbucks customers while contributing to a pleasant environment. Key Highlights: 1. Create personalized and delightful experiences for Starbucks customers. 2. Develop expertise in high-quality coffee and exclusive products. 3. Work collaboratively and contribute to a pleasant environment. Hi there — great to see you! We have an opening at the **Outlet Premium Itupeva!!** Are you familiar with the Starbucks \+ ZAMP partnership? ZAMP® is a restaurant operator that believes authentic food represents new discoveries for people. Our DREAM is to become the world’s best operator of restaurant brands, positively transforming people’s lives. We believe that the courage to innovate is essential to achieving this goal. Driven by our constant desire to innovate, we partnered with STARBUCKS — a brand renowned for delivering innovative and delightful customer experiences, distinguished by its expertise in high-quality coffee. Focused on continuing to positively impact our customers’ journey, we are always seeking talented, passionate individuals committed to making a difference! From the beginning, Starbucks set out to be a different kind of company — one that not only celebrates coffee and its rich tradition but also fosters a sense of connection. We are known for developing and supporting partners who share this passion and are guided by the act of service. We seek someone who embodies our Mission and Values and is committed to delivering quality, focusing on problem-solving and process improvement to ensure food safety. Join us as a partner and write your legacy with us! YOUR MISSION: Provide customer service by creating personalized experiences for our customers, demonstrating knowledge of our coffee, products, and campaigns; prepare beverages and food items with quality and excellence; contribute to team success; and support others whenever needed to foster a pleasant environment and deliver the best possible Starbucks experience. RESPONSIBILITIES: * Ensure excellence in customer service; * Serve, prepare, and deliver beverages and food items to customers; * Support training of new baristas; * Act in alignment with the company’s Mission and Principles to ensure customer satisfaction; * Receive goods and properly store products; * Ensure quality, food safety, and cleanliness processes comply with applicable legislation; * Maintain organization and cleanliness of workstations and all other store areas; * Guarantee beverage production adheres to company-defined standards; * Support achievement of business goals and customer satisfaction. REQUIREMENTS: * Minimum age of 18 (first job acceptable); * A genuine interest in people is essential, as this role involves direct customer interaction; * Availability to work weekends and holidays according to rotating shift schedule (5x1\); * Completed high school education; * Dynamism, proactivity, and passion for your work — here, it makes all the difference; * Someone who identifies with our mission and values; * Someone who creates delight through strong interpersonal skills; * A doer — focused and agile in execution; BENEFITS \- WHAT WE LOVE: * Medical Assistance (optional); * Dental Assistance (optional); * Life Insurance; * Meal Voucher; * Snack (Food \+ Beverage) provided on working days; * Transportation Voucher; * Extended Maternity and Paternity Leave; * Career Development Plan; * Discount on Starbucks products (food and beverages); * One bag of Starbucks whole-bean coffee per month; * Totalpass; * SESC-affiliated company Minimum Education Level: High School (Secondary Education)