Operational Assistant - North Zone

Description

Job Summary: The professional will be responsible for order reception, contract management, customer service, and technical support in the furniture retail sector. Key Highlights: 1. Order reception and contract management 2. Proactive customer service and support across multiple channels 3. Management of technical assistance requests and service tickets **Company**: Sidlar Móveis **Sector**: Retail\- Furniture **Employment type**: CLT **Working hours**: 1:40 PM to 10:00 PM, Monday to Saturday – (Sundays on rotating schedule, 12:40 PM to 8:00 PM) **Location**: São Paulo \- North Zone **Remuneration**: R$2\.120,00 **Responsibilities / Daily routine** * Order reception * Sending forms to financial institutions * Contract management * Managing the opening of technical assistance requests and service tickets * Phone support * Responding to and engaging customers on official channels and social media **Preferred qualifications:** * Proficiency in Excel. **Benefits:** * Life insurance * Meal allowance * Transportation allowance * Health plan * TotalPass Job type: Full-time, Permanent CLT Payment: R$2\.120,00 per month Benefits: * Health insurance * Life insurance * Meal allowance * Transportation allowance Work location: On-site