ADMINISTRATIVE ASSISTANT

Description

We are seeking a professional to join a dynamic, strategic, and continuously evolving environment. This position is ideal for someone who enjoys operating at the core of operations, ensuring that processes, contracts, logistics, and administrative tasks are executed with excellence, agility, and a high standard of quality. If you are driven by challenges, thrive in collaborative environments, and seek an opportunity to generate real impact through organization, management, and continuous improvement, we want to meet you. **Responsibilities:** * Organize the Proof of Concept (POC) process with potential new customers (coordination with suppliers, freight quotation, scheduling pickups, equipment tracking, and status monitoring); * Organize the Return Merchandise Authorization (RMA) process with customers (identification of data required for invoice issuance, billing, and invoice tracking); * Perform registrations in the ERP CIGAM system (company management software) for: customers, items, solutions, solutions for service invoices, contracts, and others; * Monitor the issuance and expiration dates of Digital Certificates; * Update tax, labor, and financial compliance certificates and documents; * Perform and update registrations on government portals and customer portals; * Manage, analyze, and validate customer contracts; * Manage performance guarantees requested in contracts; * Draft official letters related to contracts; Receive and verify invoices and materials; * Organize and dispatch materials to customers; * Contract and monitor various freight services with transportation companies and postal services; * Track receipt of Transport Service Bills (CTEs); * Manage the availability of third-party services to the team (telephony, travel); * Manage fixed assets; * Enter supplier invoices into the ERP CIGAM system when necessary; * Analyze public procurement notices and prepare eligibility documentation when required; * Place purchase orders with distributors/manufacturers when necessary; * Assist in developing various controls and reports; * Assist in tracking diverse departmental requests. **Requirements:** * Experience in administrative processes; * Completed or ongoing undergraduate degree in Business Administration or related fields; * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); * Strong verbal and written communication skills and ability to work effectively in teams; **Skills:** * Attention to detail; * Organization; Clear and assertive communication; * Time management and sense of priority; * Self-management; * Responsibility; * Preference for routine-based work; * Good interpersonal relationships; * Cooperation and ease of working in teams; * Proactivity.