Description
**Job Description:**
We are seeking a communicative and organized Receptionist/Customer Service Representative to work at the front desk and provide public service, ensuring a welcoming and efficient experience for patients, visitors, and staff.
Schedule: 6-day week (Monday to Friday: 11:00 AM–8:00 PM; Saturday: 8:00 AM–12:00 PM)
**Benefits:**
· Salary: R$ 2\.060,00
· Transportation allowance (VT)
· Meal allowance (VA)
· Dental plan
· Total Pass
· SESC
· Birthday day off
· Pharmacy discount
· University partnership
**Responsibilities:**
* In-person, telephone, and email communication with patients;
* Collecting signatures on health insurance forms, organizing documents, and receiving documents;
* Managing patient entry and exit through the appointment scheduling system;
* Supporting general administrative tasks such as document scanning, filing, and organization;
* Collaborating with other departments to ensure smooth front-desk operations.
**Requirements:**
* Completed high school education;
* Strong verbal and written communication skills;
* Organizational ability, punctuality, and courteous service attitude;
* Basic computer skills (Microsoft Office);
* Ability to interact effectively with the public and work well in a team.
* Prior experience as a receptionist in a clinic/hospital setting;
**Preferred Qualifications:**
* Currently pursuing a bachelor’s degree in Administration, Secretarial Studies, or related fields.
Interested candidates, please send your resume to: rh@lavorato.com
Compensation: R$2\.060,00 per month
Work Location: On-site