Administrative Assistant - Customer Service

Description

Job Summary: A professional responsible for patient service, appointment confirmation, follow-ups, system updates, schedule organization, and report preparation in the healthcare field. Key Highlights: 1. Patient care and administrative routines in the healthcare sector. 2. Seeking organization, proactivity, and commitment. 3. An opportunity for those seeking professional development in an ethical environment. Fideliza is seeking an Administrative Assistant \| Customer Service professional in Healthcare to join our team. **About the position** The professional will be responsible for patient service via WhatsApp Business, appointment confirmation, follow-ups, system, CRM, and spreadsheet updates, schedule organization, report preparation, and execution of administrative routines related to patient relationship management, following Fideliza’s quality processes and standards. **Requirements** * Female candidates only * Completed high school education or currently pursuing higher education (preferably in the healthcare field); * Basic computer skills (Microsoft Office); * Strong communication and writing skills; * Proficiency with technology and fast typing speed; * Availability to work during standard business hours; * Easy access to the São Bernardo do Campo region (ABC Paulista). **Preferred Qualifications** * Experience in clinics, medical offices, or the healthcare field; * Customer service experience; * Experience with WhatsApp Business, CRM, or management systems. **What We Seek** * Organization; * Responsibility; * Commitment; * Proactivity; * Time management; * Attention to detail; * Ability to learn quickly; * Ethics and discretion; * Transparency and loyalty. **Work Model** * CLT employment regime; * On-site work (occasionally hybrid); * Work schedule: Monday to Friday, from 8:00 AM to 6:00 PM. Salary and benefits will be disclosed during the selection process. **Send your resume to: gestao.fideliza@gmail.com** Compensation: starting from R$1\.925,00 per month Benefits: * Food allowance * Meal voucher * Transportation allowance Work Location: On-site