Description
**Customer service and communication:**
Provide in-person, telephone, and chat-based customer service.
Record information and forward requests to the responsible departments.
Provide courteous and prompt support to customers, colleagues, and suppliers.
**Administrative routines:**
Use internal systems to record and track administrative activities.
Organize and archive physical and digital documents.
Assist in managing schedules, meetings, and administrative appointments.
**Material and resource control:**
Monitor office supplies and various consumables inventory.
Record incoming and outgoing materials.
Ensure proper organization and timely restocking of items used in the workplace.
**Operational support:**
Collaborate with other departments in executing operational tasks.
Support the completion of spreadsheets, reports, and administrative forms.
Perform other duties consistent with the role, as directed by leadership.