Job Summary: Support the technological environment's operational continuity and ensure control over IT assets by providing user support and infrastructure maintenance. Key Highlights: 1. Hardware, network, and operating system support and maintenance. 2. Participation in IT development projects and adaptations. 3. Infrastructure and network security management and monitoring. **Job Mission:** Support the technological environment's operational continuity and ensure control over IT assets. **Responsibilities and Duties** * Provide assistance to users of IT resources. * Offer hardware (physical devices) support and maintenance. * Perform configuration and installation of computers, printers, and general network devices. * Supervise third-party service providers for tasks involving IT infrastructure. * Execute targeted adjustments or database report extractions under guidance. * Implement local area network (LAN) layout modifications or install new devices. * Review and update the IT asset inventory. * Review internal system user registrations. * Manage patch and version updates for workstations. * Conduct security tests based on predefined criteria and collect results for action planning. * Monitor and track external technical tickets related to IT resource maintenance. * Perform preventive equipment maintenance as per defined schedules. * Monitor Internet link availability and performance, as well as critical IT environment resources. * Participate in IT-related development projects and adaptations. * Comply with the Code of Conduct. * Adhere to the company's Purpose, Mission, Vision, and Values. * Perform tasks according to internal procedures while safeguarding the Environment. **Requirements and Qualifications** **BASIC REQUIREMENTS:** **** * **EDUCATION:** COMPLETED HIGHER EDUCATION * IN ANALYSIS AND DEVELOPMENT * COMPUTER SCIENCE * INFORMATION SYSTEMS * COMPUTER NETWORKS. * **EXPERIENCE:** * Data network infrastructure * Computer maintenance * Technical user support * **KNOWLEDGE:** * TCP/IP networks * Structured cabling * MySQL database * Computer maintenance * Wi-Fi networks * Microsoft Windows operating systems **PREFERRED QUALIFICATIONS FOR THIS POSITION:** * POSTGRADUATE DEGREE IN A RELATED FIELD * ENGLISH PROFICIENCY FOR READING TECHNICAL MANUALS * IT OR PROJECTS-RELATED CERTIFICATIONS * KNOWLEDGE OF THE PORT INDUSTRY **OTHER REQUIREMENTS:** * Familiarity with ITIL processes for IT environment management. * Windows server administration **Additional Information** * **HEALTH INSURANCE** * **DENTAL INSURANCE** * **MEAL VOUCHER** * **FOOD VOUCHER** * **TRANSPORTATION VOUCHER** * **GYMPASS** * **LIFE INSURANCE** * **PHARMACY CARD** * **PAYROLL-DIRECTED LOAN** * **PRIVATE PENSION PLAN** * **STUDY GRANT** * **PLR - PROFIT AND RESULT SHARING PROGRAM** * **EDUCATIONAL INSTITUTION PARTNERSHIPS** * **LEISURE CLUB PARTNERSHIPS** TERMINAL XXXIX is a port-sector company located on the right bank of the Port of Santos (SP), specializing in operations involving vegetable-origin solid bulk cargo. Through a partnership between Caramuru Alimentos and Ferronorte - Brasil Ferrovias S.A. (acquired in 2006 by América Latina Logística, which later merged with Rumo Logística in 2015, forming RUMO), Terminal XXXIX de Santos S.A. was inaugurated in May 2002, replacing the former external General Cargo Warehouse XXXIX.
João Silva
Indeed · HR
João Silva
Indeed · HR
