Technical Support

Description

Job Summary: We are seeking a committed and responsible professional to handle emergency service calls in condominiums and provide support for maintenance activities. Key Highlights: 1. Commitment and responsibility are essential values. 2. Opportunity to work with technological security systems. 3. Professional growth and continuous development. Europort Portaria à Distância is a company with 20 years of experience in the market, providing 24-hour monitoring and secure remote concierge services. **Our mission** is “To elevate our customers’ security level through technological systems, high-quality service, and cost-effectiveness. **Our values** guide all our decisions and relationships: Commitment to the Customer, Excellence in Service, Purpose-Driven Innovation, Integrity and Ethics, Continuous Evolution, and Pride in Serving. **What do we look for in our team members?** Committed, responsible, disciplined individuals who are eager to grow alongside the company. We value professionals who respect customers, collaborate effectively in teams, seek innovative solutions, and take pride in delivering extraordinary, agile, and secure service. **Responsibilities:** **Respond to emergency service calls in condominiums, aiming for immediate resolution.** * Conduct daily routine inspections to ensure proper system operation. . **Support preventive and corrective maintenance services.** * Assist with installation and configuration of remote concierge systems. * Support registration and updating of condominium information in the system. * Escalate to the on-call technical team when issues cannot be resolved. **Requirements:** **High school diploma completed.** * Basic knowledge in electricity, electronics, or networking is a plus. * Ability to handle emergency situations. * Organization, proactivity, and availability for on-site service. **Previous experience in technical or maintenance support roles is desirable.** **Work Schedule:** 12x36 shift from 6:00 PM to 6:00 AM. **Salary and Benefits** **Salary:** R$2\.375,00 **Benefits:** * Meal/food allowance: R$35.00 per working day. * Transportation allowance * GYMPASS * Health insurance * Career development plan with growth opportunities. * Ongoing training and capacity building. **How to Apply:** **Send your resume via WhatsApp (19\) 97121\-0433\.** **Note: Practical test and behavioral profile assessment required.** Employment Type: Full-time CLT Compensation: R$2\.375,00 per month Benefits: * Health insurance * Life insurance * Food allowance * Transportation allowance