Description
**Requirements / Knowledge:**
* Completed high school education;
* Basic Microsoft Office suite proficiency;
* Knowledge of negotiation and sales techniques;
* Prior experience in **retail telesales** is a plus.
**Desired Profile:**
* Excellence in customer service;
* Strong communication skills, empathy, and persuasive ability;
* Organization and results orientation;
* Aptitude for negotiation and interpersonal relationships;
* Teamwork, self-control, and flexibility.
**Expected Attitudes:**
* Ethics, respect, and commitment;
* Proactivity, initiative, and dynamism;
* Persistence, productivity, and determination;
* Patience, friendliness, and clarity in communication;
* Availability and flexibility to operate across various service channels.
**Main Responsibilities:**
* Serve customers in person, by phone, and through other communication channels;
* Prepare product quotations and estimates via the system;
* Advise customers on purchase, payment, and delivery terms;
* Prospect new customers and reactivate inactive ones;
* Conduct post\-sale follow\-up to ensure customer satisfaction;
* Sell products across various channels (telesales, e\-commerce, etc.);
* Support collections of invoices and outstanding receivables;
* Coordinate with internal departments (sales, finance, logistics, and transportation) to ensure efficiency throughout the sales process;
* Uphold compliance with internal policies and procedures.
**Benefits:** Transportation allowance Meal allowance Basic food basket
Employment type: Full\-time CLT
Salary: R$2\.300,00 \- R$2\.400,00 per month
Benefits:
* Basic food basket
* Transportation allowance
Work location: On\-site