Description
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 8:00 AM to 5:30 PM, with a 1 hour and 30 minute lunch break
**Level:** Operational
**Employment Type:** Permanent – CLT **?? What You Will Do (Responsibilities)**
* Update and validate members' registration data using systems to ensure information integrity.
* Register and organize digital and physical documents according to internal document management standards.
* Verify and correct registration information to ensure compliance with company policies.
* Use Excel tools to generate reports and monitor the quality of registered data.
* Respond to internal requests related to registration, providing agile and accurate support.
* Identify discrepancies or inconsistencies; support account opening, maintenance, and closure processes.
* Ensure compliance with internal and regulatory policies.
* Support fraud prevention processes.
* Ensure all registration data is true, complete, up-to-date, and compliant with legislation, contributing to institutional operational security.
**?? How You Will Interact and Impact**
* Collaborate with sales and customer service teams to optimize registration processes and reduce errors.
* Contribute to continuous workflow improvement through feedback and data analysis.
**Requirements:** **?? Essential Requirements**
* Completed high school education or higher education in related fields, or equivalent practical experience.
* Proficiency in Portuguese, with strong written and verbal communication skills.
**?? Technical Competencies**
* Solid experience with registration systems and databases.
* Intermediate knowledge of **Microsoft Excel** for data manipulation and organization.
* Ability to perform data validation and verification with attention to detail.
**?? Behavioral Competencies**
* Organization and proactivity in task execution.
* Teamwork skills and clear communication.
* Focus on quality and accuracy in registration processes.
* Adaptability and ease in learning new tools and procedures.
**?? Preferred Qualifications**
* Knowledge of administrative routines and customer service.
* Critical analytical ability to identify data inconsistencies.
**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Childcare allowance, Education allowance, Profit-sharing program, Private pension plan, Life insurance, Meal voucher