Job Summary: Professional responsible for managing field teams, handling external demands, coordinating with operational teams, and conducting performance analysis focused on SLAs and quality. Key Highlights: 1. Field team and external demand management 2. Operational analysis and SLA and quality delivery 3. Daily operational monitoring **Job Description:** Management of field teams; Handling external demands; Interface with operational teams; Operational analysis, SLA and quality delivery; Daily operational monitoring and reporting. **Requirements:** Availability to work in Manaus and the North region; Proven experience as a Telecommunications Coordinator; Completed undergraduate degree; Intermediate proficiency in Microsoft Office suite; Experience in telecommunications management. **Minimum Education Level:** Undergraduate Degree **Work Schedule:** Monday\-Friday **Benefits:** Meal Voucher; Medical Assistance; Dental Assistance. *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial
João Silva
Indeed · HR
João Silva
Indeed · HR
