INSIDE SALES FARMER

Description

We are Alloha Fibra, the largest independent company and the third-largest FTTH (Fiber to Home) optical fiber provider in Brazil. We operate a network spanning over 110,000 kilometers of optical fiber and serve more than 1.6 million customers. With nine integrated commercial brands, we are present from north to south across the country and were the fastest-growing fixed broadband company in Brazil in 2022\. Our team comprises over 4,000 employees, all united by the same purpose: connecting people, ideas, and businesses while promoting digital and social inclusion across Brazil — guided by shared values. We’d love to meet you! \#oquecorrepelanossafibra \#timedefibra **Responsibilities and duties*** Monitor the profitability of the customer portfolio; * Track recurring revenue and billing; * Analyze contracts and commercial proposals to ensure compliance with pricing policies and discount limits; * Collaborate with Finance and Collections departments to optimize billing and collection processes; * Contribute to the financial planning of the portfolio; * Control and report key financial metrics, including margin, financial churn, and net revenue growth of the portfolio. * Relationship management; * Identification of upsell and cross\-sell commercial opportunities; * Strategic account planning; * Contract negotiation and renewal; * Pipeline and CRM management; * Internal coordination (pre\-sales, post\-sales, operations, support, and marketing); * Monitoring of relationship indicators such as NPS; * Problem resolution; * Training and continuous learning. **Requirements and qualifications** * Bachelor’s degree completed in Business Administration, Commercial Management, Marketing, Engineering, or related fields. * Experience in B2B sales (farmer), portfolio management, and account expansion within the telecommunications or technology sector. * Telecommunications products and solutions (fiber, dedicated links, landline/mobile telephony, IP-PBX, corporate connectivity). * Consultative selling techniques and B2B negotiation skills. * CRM and pipeline management experience. * Relationship-oriented mindset, consultative vision, resilience, results orientation, strong communication skills, and strategic negotiation ability. **Additional information** * Medical assistance * Dental assistance * Meal allowance * Life insurance * Transportation allowance * Giga Inclusão \- Support for dependents with disabilities (PCD) * Total Pass * Birthday day off * Extended maternity leave (180 days) and paternity leave (20 days) * Psicologia Viva (if enrolled in Amil health plan) * E\-learning platform on the intranet * Tour House: 5% to 12% discounts on airline tickets, hotel reservations, and car rentals. * Movida: 10% discount applied to daily rental rates Samsung Partnership Portal * With the purpose of **connecting people, ideas, and businesses, promoting digital and social inclusion in Brazil**, Alloha Fibra is today the largest independent optical fiber group in the country. This is possible thanks to our team of 5,000 professionals who pursue **quality and excellence** in everything they do — always focused on delivering the best products, services, and customer experience. **We value diversity**, reflected in our employees and customers across all their regional and social dimensions — as we operate in 864 cities across 22 Brazilian states, supported by a network exceeding 140,000 kilometers of optical fiber and serving 1.6 million subscribers. Here, you’ll find one unified team operating **interconnectedly**, committed to **always doing the right thing**. Honesty, integrity, transparency, and ethics define our culture — the Alloha Way — transforming our environment into a collaborative and responsible space for people and business sustainability. For more information, visit https://alloha.com/