Description
RESPONSIBILITIES:
* Record incidents, evidence, and irregularities identified during monitoring, ensuring traceability of information;
* Prepare daily, weekly, and monthly reports containing analyses of cash operations, key performance indicators, deviations, and behaviors related to cash activities;
* Provide support and guidance to cashiers, on-site supervisors, and store managers regarding correct execution of operational procedures;
* Notify local teams and responsible leadership immediately upon identifying irregularities, non-conformities, or situations requiring immediate intervention;
* Operate monitoring systems, ERP, POS, and other technological tools used for tracking and controlling operations;
* Contribute to continuous improvement of front-counter processes by suggesting preventive and corrective actions;
* Comply with company internal policies, standards, and procedures, ensuring adherence to quality, safety, and service standards;
* Maintain workplace organization, cleanliness, and equipment upkeep, preserving tools, materials, and equipment;
* Perform tasks attentively, accurately, and punctually, ensuring all activities are carried out according to established standards;
* Collaborate with the team and other departments, actively participating in trainings, meetings, and initiatives aimed at achieving goals and continuous improvement;
* Perform other duties inherent to the position.
Job Type: Full-time CLT
Compensation: Up to R$1.621,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Basic food basket
* Commercial agreements and discounts
Education:
* Completed High School (Preferred)
Work Location: On-site