Quality Assistant (QMS)

Description

**Job Mission:** Perform operational support activities for the Quality Management System (QMS), assisting in document organization, indicator data collection, verification of basic compliance, and recording of nonconformities, under the guidance of the immediate supervisor. **Desired Education:** * Currently pursuing or having completed a Bachelor's degree in **Quality Management**, **Production Engineering**, **Business Administration**, **Management Processes**, or related fields. * Basic course on **ISO 9001:2015** (desirable). **Desired Experience Duration:** * Prior experience in administrative and/or quality routines is desirable. **Responsibilities:** 1\. Quality Documentation Support * **Document creation and review:** Draft, format, and review SOPs, Work Instructions, forms, and manuals as directed by the analyst or coordinator. * **Version control:** Maintain an organized digital document repository, ensuring obsolete versions are archived and current versions remain accessible. * **Document distribution and retrieval:** Manage the master document list and assist in physical or digital distribution to employees. 2\. Continuous Improvement and Indicator Support * **Data collection:** Extract and tabulate production, maintenance, customer complaint, or audit data to feed quality indicators (e.g., rework, response time). * **Indicator spreadsheets:** Update tracking spreadsheets (Excel) and prepare simple charts for presentations. * **Nonconformity recording:** Open nonconformity (NC) records in the system/spreadsheet, describing the incident and assisting in collecting evidence for root cause analysis. 3\. Audit and Verification Support * **Checklist preparation:** Assist in developing checklists for internal audits (per the model defined by the leader). * **Audit monitoring:** Record requested evidence during internal audits and note nonconformities identified by the auditor. * **Field verifications:** Conduct simple on-site verifications (e.g., 5S implementation, PPE usage, correct form completion) and report deviations to the supervisor. 4\. Quality Administrative Routines * **Scheduling and minutes:** Organize quality department meetings and draft meeting minutes with action items. * **Operational training:** Assist in logistics (scheduling, attendance lists, materials) for procedure or quality tool training sessions. * **Internal request handling:** Respond to internal requests for documentation, nonconformity records, or indicators from other departments.