Description
Job Summary:
Ensure the execution, standardization, and continuous improvement of operational processes, supporting governance of the management system and operational discipline.
Key Highlights:
1. Standardization and Documentation of Operational Processes
2. Reservation and Logistics Management for Teams
3. Identification of Opportunities for Optimization and Continuous Improvement
### **Job Description:**
Ensure the execution, standardization, and continuous improvement of operational processes, supporting governance of the management system and operational discipline across departments, with a focus on efficiency, compliance, and operational excellence.
### **Key Responsibilities:**
* **Standardization and Documentation of Processes**: Update, develop, and maintain high-quality, clear documentation of operational processes aligned with organizational standards and governance requirements;
* **Reservation and Logistics Management**: Manage accommodation and transportation reservations for teams and foreign contractors, ensuring adherence to internal policies, deadlines, and service quality;
* **Measurement Verification and Control**: Perform verification of service and contract measurements, ensuring accuracy, regulatory compliance, and proper documentation organization;
* **Administrative and Logistics Support**: Support coordination of departmental administrative and logistics activities, promoting process efficiency and elimination of bottlenecks;
* **Continuous Improvement**: Identify opportunities for optimization in operational processes and contribute suggestions and implementation of improvements where applicable;
* **Communication and Stakeholder Relations**: Interact with suppliers, internal departments, and stakeholders, ensuring clear, efficient, and professional communication;
* **Execution of Complementary Tasks**: Perform other support tasks as directed by the team, contributing to achievement of operational objectives.
### **Requirements:**
* Completed high school with technical training, or currently pursuing/completed undergraduate degree in Administration, Logistics, Engineering, or related fields;
* Proven experience in administrative routines and support to technical or operational teams (minimum 2 years);
* Proficiency in Microsoft Office suite, with particular expertise in PowerPoint and Excel;
* Critical analytical ability, organizational skills, and problem-solving capability;
* Strong verbal and written communication skills;
* Professional demeanor, sense of urgency, and results orientation;
* Ability to work collaboratively and under pressure while maintaining quality and meeting deadlines;
* Experience supporting technical teams in projects or industrial maintenance;
* Knowledge of management systems (e.g., ISO 9001, ISO 14001 or similar) and procurement, travel, or contract management processes;
* Familiarity with project control tools or ERP systems;
* Certifications in Process Management or Administration;
* Prior experience in inspection, testing, or certification companies.
Minimum Education Level: Bachelor's Degree
* Health Insurance (monthly premium only for dependents)
* Dental Insurance (monthly premium for employee and dependents)
* Life Insurance
* WellHub (GymPass)
* Psychological, Nutritional, Physiotherapy, and Physical Support
* On-site Meals
* Charter Transportation