Store Manager

Description

Job Summary: A professional responsible for ensuring the smooth operation of the store, managing teams, optimizing sales, and retaining customers, aligned with the company's values. Key Highlights: 1. Team and store operations management 2. Focus on sales, targets, and customer experience 3. Team development and motivation **Responsibilities:** * Ensure proper store operation * Create shift work schedules. * Conduct interviews, hiring, and onboarding processes. * Guide and organize employee activities within the store (POS, inventory, sales, cashiers, and security) * Ensure timely customer service and security in theft-prone areas. * Define product placement in-store to boost sales; manage store targets and campaigns; monitor daily budgeted vs. actual performance. * Encourage team engagement in sales campaigns; suggest sales actions to drive both store growth and clearance of items nearing expiration. * Update tracking dashboards for cooperative sales targets vs. actuals and supplier campaign performance. * Lead daily meetings, providing feedback, training, and motivation aligned with company values. * Schedule employee vacations; monitor and verify digital time records. * Monitor competitor pricing and promotional activities. * Maintain contact with frequent customers and personally greet customers with purchases over R$500.00 to foster loyalty. * Maintain a contact list of special customers (frequent shoppers and high-average-ticket customers) * Analyze reasons for internal returns and take appropriate corrective action. **Requirements:** * Experience in people management; * Completed high school education; * Bachelor’s degree preferred (completed or in progress); **Benefits:** * Life insurance * Day off * National Educational Partnership * Fuel allowance * Gympass * Meal voucher of R$250.00 * Maternity kit (Mamãe Leo) * Unimed Dental (after probation period) * Leo stores discount program (after probation period) * Working hours: 1:20 PM to 10:10 PM (1 day off per week, plus working two Sundays and having two days off) * Salary + 40% trust position allowance + bonuses for achieving cooperative and store targets. Employment type: Permanent CLT Compensation: R$2.392,00 per month Benefits: * Transportation voucher Experience: * Store Manager (Preferred) * Leadership (Preferred)