Sales Assistant

Description

Job Summary: We are looking for a communicative and organized Sales Assistant to provide customer service via WhatsApp, focusing on sales conversion and purchase process support. Key Highlights: 1. Customer support and purchase guidance via WhatsApp 2. Commercial outreach to leads and customers, including abandoned carts 3. Efficient management of multiple simultaneous customer interactions We seek a communicative, organized Sales Assistant with a strong commercial profile to handle customer service via WhatsApp, integrated with RD Station. This person will be responsible for clarifying doubts, supporting customers throughout the purchase process, and contacting leads and customers who abandoned their carts — aiming to convert interactions into sales. If you enjoy interacting with people, have strong writing skills, agility, and can conduct conversations clearly and assertively, this opportunity may be right for you! **Main Responsibilities** * Respond to customers via WhatsApp, providing support, answering questions, and guiding the purchase process. * Conduct commercial outreach to leads and customers (including those with abandoned carts). * Record information and interactions in RD Station. * Monitor the customer service/sales funnel and keep the contact database up to date. * Manage multiple simultaneous customer interactions efficiently and systematically. * Forward internal requests when necessary. * Achieve company-defined conversion and performance targets. * Contribute ideas and suggestions to improve customer experience. Minimum Education: High School Diploma * Meal Voucher (R$ 33.00/day) * Transportation Voucher