Description
Job Summary:
Responsible for supervising teams, ensuring quality standards, managing operations, and substituting for the manager, with a focus on customer satisfaction.
Key Highlights:
1. Leadership and supervision of front-of-house and kitchen teams
2. Operational management and performance target monitoring
3. Customer service and problem resolution
Responsibilities:
. Supervise front-of-house and kitchen teams to ensure compliance with quality and service standards;
. Monitor employee performance and foster a productive and collaborative work environment;
. Assist in inventory control, purchasing, goods receipt, and workplace organization;
. Perform store opening and/or closing procedures according to assigned shift;
. Provide customer service, promptly and courteously addressing inquiries, suggestions, or complaints;
. Track performance targets and key metrics, proposing improvements to operational processes;
. Substitute for the manager during their absence, maintaining service quality and operational continuity.
Requirements:
. Prior experience in management roles within the food service industry.
. Full-time availability required.
Salary: R$ 2\.720,30
Benefits: Transportation allowance, medical and dental insurance, life insurance, basic food basket, on-site meals.
Schedule: Rotating 6x1 schedule
Employment Type: CLT (Consolidation of Labor Laws)
Location: Jundiaí
Position Type: Permanent CLT
Compensation: R$2\.720,30 per month
Benefits:
* Medical assistance
* Dental assistance
* Basic food basket
* Life insurance
* Transportation allowance