Description
Job Summary:
We are seeking commercial professionals to lead negotiations, overcome objections, and convert opportunities into enrollments while maintaining high-quality customer relationships.
Key Highlights:
1. Focus on negotiation and enrollment closure
2. Building relationships with potential customers
3. Using CRM for sales tracking
Join our sales team! If you identify with this position, we would be delighted to receive your application ♥
**About the Position**
* We seek professionals capable of leading negotiations to closure, overcoming objections, and converting opportunities into enrollments while maintaining high-quality relationships with potential customers.
**Behavioral Skills**
* Active listening to understand customer pain points and needs in order to offer relevant solutions;
* Emotional intelligence to handle pressure and targets;
* Resilience to handle objections and rejections without losing motivation, staying focused on closing;
* Proactivity and results orientation.
**Technical Skills**
* Persuasive communication and argumentation;
* Objection management and handling;
* Using CRM to track the sales funnel;
* Ability to align customer needs with the institution’s offered solutions.
**Main Responsibilities**
* Conduct detailed meetings or presentations (online/in-person) about the service.
* Respond to objections with clear, personalized arguments.
* Negotiate pricing, timelines, and terms to ensure contract closure.
* Record and track all interactions in the CRM, keeping the history updated and detailed.
* Ensure a positive purchasing experience, increasing chances of customer retention.
* Attend to and prospect customers, identifying their needs and offering suitable educational solutions.
* Participate in events and trade fairs to promote the institution’s courses and programs.
* Prepare commercial proposals and negotiate payment terms.
* Monitor customer satisfaction and propose improvements to services offered.
* Collaborate with the marketing team to develop sales strategies.
**Mandatory Requirements**
* Experience in commercial roles;
* Strong verbal and written communication skills;
* Proficiency with computer tools and Microsoft Office Suite;
* Experience with CRM tools;
* Knowledge and application of sales techniques such as SPIN Selling, Rapport, and similar.
**Desirable Differentiators**
Prior experience in course/education sales.
**We Offer**
\- Fixed salary \+ Enrollment-based bonus;
\- Transportation allowance;
\- Meal allowance (R$ 205.00 per month);
\- Odontoprev dental plan;
\- Annual profit-sharing (PLR);
\- Flash benefits card \+ discount coupons at over 150 partner businesses;
\- 100% free telemedicine;
\- Telepsychology (2 free consultations per month);
\- Telenutrition (1 free consultation per month);
\- 24/7, 7-day-a-week medical phone consultation;
\- Severe disease prevention program;
\- Chat with healthcare professionals;
\- Nutrition and fitness program;
\- Emotional wellness program;
\- Access to health services with discounts;
\- Discounts on medications and laboratory tests;
\- Discounts on frames and lenses at Carol Optics branches in Jardim and Assunção;
\- Totalpass.
Job Type: Full-time CLT
Compensation: R$2\.090,00 per month
Benefits:
* Dental care assistance
* Free parking
* Profit sharing
* Meal allowance
* Transportation allowance