Job Summary: We are seeking a proactive and flexible professional to support the Customer Service team, manage requests, and track returns, contributing to delivering better health to more people. Key Highlights: 1. Commitment to continuous improvement 2. Support for the Customer Service team and request management 3. Handling of pending items and return follow-up We seek individuals who help us fulfill our purpose of **delivering better health to more people**. If you are a proactive professional, adaptable to change, and committed to continuous improvement, **join us**! **Responsibilities and Duties** * Support for the Customer Service team * Requests via e\-mail. * Return tracking. * Responsible for internal department requests for using the Vortico system. * Handling of pending items. **Requirements and Qualifications** **Mandatory** * Completed high school education; * Proficiency in Microsoft Office Suite; **Preferred** * Currently pursuing a bachelor’s degree in Business Administration, Production Engineering, Logistics, or related fields; **Additional Information** **Benefits:** * PDS (Superior Performance Bonus); * Partnerships and Agreements (SESC, universities, restaurants, leisure, culture, etc.); * Development/Educational Platform and Development Programs; * Pregnancy Program; * Medical Assistance; * Dental Assistance; * MDS Cuidar App (24/7 medical consultation) * Meal Allowance or Food Allowance; * Transportation Allowance * TotalPass (discounts at gyms) * BMC (discounts on pharmaceutical products) **Working Hours**: 8:00 AM to 6:00 PM **Work Model**: Hybrid We are **GrupoSC**: the industrial extension, customer-oriented solution focused on patients and consumers, composed of major brands such as SantaCruz, Panpharma, and Oncoprod. Recognized in the market, bringing reputation, legacy, and expertise from our 70-year history. We offer a wide range of solutions connecting innovation with distribution through a logistics operation that picks over 4.8 million units and performs 80\.000 deliveries daily. All this is possible only thanks to the dedication of our team—more than 15,000 employees across Brazil—driven by our core pillars: **Credibility**, **Attitude**, and **Empathy**.
João Silva
Indeed · HR
João Silva
Indeed · HR
