Senior IT Process Analyst

Description

Job Summary: Senior IT Process Analyst responsible for defining and executing the process management strategy for systems, ensuring alignment with corporate objectives. Key Highlights: 1. Participation in process optimization and reengineering projects 2. Leadership of organizational transformation initiatives 3. Use of advanced BPM tools such as SAP Signavio and Bizagi Toledo do Brasil is a company recognized for its excellence in technology and innovation, committed to delivering solutions that ensure security and efficiency for both our customers and society. By joining our team, you become part of an organization with over 1\.900 employees operating nationwide. We value an environment that fosters innovation and professional growth, offering diverse development opportunities through our internal talent mobility program, as we believe we grow and achieve success together. We seek professionals eager to face new challenges in a company that values continuous development and employee growth. Currently, we have an opening in the **IT – PROJECTS AND INNOVATION** area. If you are seeking a new professional opportunity at a company that invests in its employees and the future, we look forward to your application! **Responsibilities and Duties** As a **Senior IT Process Analyst**, you will be responsible for defining and executing the process management strategy for systems managed by the IT department, ensuring that modeling, documentation, and continuous improvement align with corporate objectives. You will participate in process optimization and reengineering projects, and support the documentation required for analysis and implementation of new system solutions. Detailed responsibilities: * Define the organization’s process management strategy, ensuring that modeling, documentation, and continuous improvement practices align with corporate goals and objectives. * Participate in large-scale process improvement projects, ensuring delivery of optimization solutions that enhance organizational efficiency and effectiveness. * Lead organizational transformation initiatives through process reengineering and implementation of new technologies. * Serve as the primary owner for managing and utilizing BPM tools—including SAP Signavio, Bizagi, and ARIS—to map, model, and improve processes across the organization. * Collaborate closely with business leaders to identify improvement opportunities and ensure process improvements are sustainable. * Promote a culture of continuous improvement throughout the organization, ensuring consistent adoption and adherence to Lean, Kaizen, and Six Sigma practices. **Requirements and Qualifications** **Education:** * Bachelor’s degree completed in: Business Administration, Information Technology, Information Systems, or related fields. **Certifications:** * Certification in Process Modeling Tools (Visio, Bizagi, Lucidchart, and/or SAP Signavio). * Certification in continuous process improvement tools/methodologies (e.g., Lean, Kaizen, and/or Six Sigma). **Knowledge and Skills:** * Expertise in BPMN, SAP Signavio, Bizagi, ARIS, and/or other advanced enterprise process modeling and management tools. * Solid knowledge of continuous improvement methodologies—such as Lean, Six Sigma, and Kaizen—and their practical application. * Proven experience leading transformation and process reengineering projects. * Ability to develop organizational process improvement strategies focused on measurable and sustainable outcomes. * Skill in forming and leading cross-functional teams in continuous improvement projects. * Knowledge of change management and how to lead organizational transformation processes. * Advanced English reading and writing skills. **Desirable:** * Postgraduate degree or MBA in Process Management, Project Management, or related areas. * Solid experience in managing organizational transformation projects. * Advanced knowledge of change management and process improvement methodologies. **Additional Information** **Benefits:** * Transportation Allowance / Shuttle Bus / On-site Parking; * Meal Allowance; * Company Cafeteria; * Medical and Hospital Insurance; * Medication Reimbursement; * Physical Therapy; * Workplace Gymnastics; * PLR — Profit Sharing Plan; * Group Life Insurance; * Extended Maternity and Paternity Leave; * Educational Benefits; * Total Pass; * Christmas Bonus. Have you ever entered a place for the first time and immediately felt at home? Well, that’s exactly the feeling Toledo do Brasil aims to provide to all its employees. You may not realize it yet, but **you’ve almost certainly already encountered our company**: perhaps you’ve seen one of our products in a bakery while waiting for cold cuts to be sliced and weighed; at a supermarket; on the highway; or even during a quick stop at a pharmacy. Does that ring a bell? Yes—you’ve undoubtedly seen one of these products distributed across Brazil or Latin America. Now, what you may not yet know is that **we are much more than just scales**. Today, we are recognized as a technology company developing software, creating cloud-based product and service platforms, and reselling electronic labels and meat and deli slicers. And what if you knew that, beyond investing heavily in high-tech and innovation, **the company where you intend to work offers its employees** professional music festivals held at dedicated venues with professional equipment, video game tournaments that feel like friendly get-togethers, a dedicated “Women’s Space” for female employees equipped with excellent infrastructure for services, events, and relaxation, and even indoor soccer tournaments with professional referees and barbecues and beer at the grand final? Calm down—it’s not over yet! And what if we also told you that **Toledo do Brasil encourages its employees to attend cultural events**, providing complimentary tickets to orchestras, theaters, and international concerts held in Brazil? Can you picture it? Then let’s go! We invite you to join this great family—and, as in every family, **honesty and transparency are our core pillars**. Before explaining how to join this family, we’d like to highlight that the company has over 60 years of history. Founded in 1956, Toledo do Brasil has continuously transformed its organizational culture, products, and brand to keep pace with society’s significant—and very welcome—evolution. To make this evolution even better and more comprehensive, we would love your support, your stories, your experiences, and your expertise to make our internal environment increasingly engaging, intelligent, and familial. So now that you know a bit more about Toledo do Brasil, weigh everything carefully and embark on this journey! After all, here you’ll never lack challenges, learning opportunities, interaction, and achievements across various departments. **AWARDS** **Top Companies 2024** Toledo do Brasil ranks among the top 15 companies with fewer than 5\.000 employees for professional growth in Brazil. **Época Negócios 360 Annual Report** Recognized for outstanding financial performance in the electro-electronics sector. **Best Agribusiness Companies – Globo Rural** Included in the exclusive group of the 500 best agribusiness companies in 2023\. **Empresas Mais – Estadão** In the Época Negócios Annual Report, Toledo do Brasil was recognized as one of the largest companies in the country. The ranking was conducted by Austin Consulting in partnership with the Fundação Instituto de Administração (FIA). In the overall ranking, Toledo do Brasil ranked 927th in 2022\. **POPAI Brazil Award 2024 — “The Oscars of Retail”** Awarded for store execution and Innovation & Intelligence in customer service models, specifically for the Innovation project in the hardware department of Leroy Merlin. **Automation Award 2024** Recognition for promoting implementation of GS1 standards in innovative solutions. **Época Negócios Annual Report** In the Época Negócios Annual Report, Toledo do Brasil achieved the 179th position overall. In the Electro-electronics sector, the company ranked 5th, earning the SILVER Seal. * Financial Performance – 2nd place in the sector * Innovation – 3rd place in the sector * Vision for the Future – 5th place in the sector **1000 Largest Companies in Brazil – Valor Econômico Annual Report** In the Valor Econômico Annual Report, Toledo do Brasil ranked 992nd overall. In the Mechanical category, the company ranked: * Category Ranking – 7th place * EBITDA Margin – 8th place * Profitability – 4th place * Current Liquidity Ratio – 6th place * Asset Turnover – 2nd place * Interest Coverage Ratio – 2nd place * Sustainable Growth – 8th place **ABC Marketing Award** Toledo do Brasil received eight awards across categories: Branding, Influencers, Product Launch, Internal Communications, Digital Strategy, B2B Events, and ESG Action. **All these achievements result from the effort and dedication of all our employees and partners.**