BPO Supervisor

Description

Job Summary: We are seeking a BPO Supervisor with experience in team leadership, data analysis, project management, and process implementation. Key Highlights: 1. Experience in supervising BPO/call center teams 2. Proficiency in data analysis and performance metrics 3. Certifications in project management or quality **BPO SUPERVISOR POSITION \| EASY GROUP** **Location:** Campinas/SP **Employment Type:** PJ (Individual Entrepreneur) or Cooperative **Project Duration:** Indefinite ️ **Requirements** Prior experience supervising teams in BPO or call center environments; Proficiency in data analysis and performance metrics; Excellent communication and leadership skills; Familiarity with management tools; Certifications in project management or quality; Experience in change management and process implementation; Completed undergraduate degree (e.g., Business Administration, Human Resource Management, or related fields). Minimum Education Level: Bachelor's Degree