**Description and Responsibilities:** **Schedule:** Administrative **Level:** Professional **Employment Type:** Permanent – CLT Stellantis is one of the world’s leading companies in the development and production of automobiles and light commercial vehicles, as well as in providing mobility solutions. We are among the world’s top Mobility Tech Companies, bringing together iconic brands such as Fiat, Jeep, Peugeot, Citroën, RAM, and Abarth. With operations in nearly 30 countries and presence in over 130 markets, we deliver clean, connected, affordable, and safe mobility solutions. What drives us is the talent and diversity of our people, who transform passion and expertise into value for our customers, communities, and partners every day. We are seeking individuals passionate about automobiles, technology, and innovation to join our team! The candidate will strengthen the technical and operational capabilities of the team responsible for Salesforce Clouds and the Salesforce Center of Excellence (CoE), ensuring service continuity, stability, security, and support for the evolution of the application portfolio and new digital projects. This position operates cross-functionally across business areas, technical teams, and external partners, contributing to governance, mitigation of operational risks, process efficiency, and continuous business value generation. **Key Responsibilities:** * Ensure continuous integration between business and technology areas, supporting strategic and operational demands; * Collaborate with Product Owners, Scrum Masters, administrators, and developers to ensure delivery quality and smoothness; * Work with the Salesforce CoE to guarantee security, stability, and compliance of ORGs with corporate standards; * Ensure execution of the Design Authority process, guaranteeing technical and architectural compliance; * Strengthen technical support for N0 and N1 levels, promoting standardization and reduction of recurring incidents; * Manage the technical aspects of new projects, reducing implementation risks and accelerating solution stabilization; * Support incident, problem, and change management, ensuring predictability and stability of the production environment; * Contribute to innovation initiatives focused on Artificial Intelligence (AI) within the Salesforce ecosystem. **Requirements:** **We expect you to have:** * Completed undergraduate degree; * Experience supporting and evolving applications on Salesforce Clouds; * Experience in strategic Salesforce projects, from design through stabilization; * Experience in agile environments with multidisciplinary teams; * Knowledge of application lifecycle and ITIL practices; * Advanced English for technical interaction in a global context. **Additional qualifications that would be considered advantageous:** * Familiarity with corporate service management tools such as ServiceNow; * Salesforce certifications. **Benefits:** Disclosed during the interview
João Silva
Indeed · HR
João Silva
Indeed · HR
