Senior Tech Manager

Description

Caju was born to reinvent how companies care for people. With a flexible benefits platform that combines a multi-benefit card, meal management, mobility, and much more, we help thousands of companies offer a real care experience to their employees. We are a team driven by curiosity, results, and collaboration. Here, autonomy is not just talk — it is part of daily life. We value those who think together, question the obvious, and have the energy to build scalable solutions. We are looking for a Senior Tech Manager to lead an engineering team, serving as the link between people, product, and technology strategy. If you have experience managing high-performance teams, know how to balance delivery with career development, and want to build something that matters, we want to talk. **Applications from Black people, women, Indigenous people, LGBTQIA\+, or other marginalized groups are highly welcome.** **Apply and learn more about our team** **Responsibilities and attributes** The Tech Manager (TM) is responsible for leading, developing, and empowering teams of developer people, ensuring the delivery of high-quality software and the well-being of the team. This role focuses on people and process management, creating a high-performance environment where the team can thrive. While the Tech Lead focuses on solving complex technical problems, the Tech Manager enables the team to solve these problems effectively and sustainably, aligning technical capacity with business objectives. **Technical Responsibilities:** * Technical Focus and Excellence: Has solid experience in software engineering and focuses on scalable and sustainable long-term solutions for the team's systems. * Architecture Decisions: Understands the architecture of the team's systems, their responsibilities, and how they communicate with external services, and thus actively contributes to the team's technical discussions. * Platform Direction: Understands the company's platform building strategy, directing the team to develop scalable and reusable solutions for other products. * Operational Excellence: Monitors and holds the team accountable for excellence in product monitoring, operation, and maintenance. **Vision and Strategy:** * Planning and Prioritization: Manages the planning of technical solution execution, influencing the backlog for short-term needs and the product roadmap for long-term needs. Technical Debt Management and Balance: Directs the team to understand and balance the delivery of solutions for technical debts with business objectives, ensuring that the delivery process balances business impact and technical excellence. * Process Management: Actively seeks ways to optimize the team's workflow, removing impediments and increasing productivity. * Product Vision and Roadmap: Masters and actively contributes to the product vision and roadmap, ensuring that technical decisions support long-term objectives and drive innovation. Budget Management: Is responsible for planning, managing, and optimizing the team's budget, ensuring that financial resources are used efficiently to maximize return on investment (ROI). **Leadership and Mentorship** * Career Development: Monitors and actively influences people's careers, aligning them with the objectives of the team, product, and company. * Capacity Management and Recruitment: Ensures proper team sizing, leading recruitment and reallocation processes. * Delegation and Follow-up: Delegates tasks effectively, monitoring execution with the appropriate level of detail for each situation and individual. * Conflict Management and Feedback: Demonstrates the ability to identify, address, and resolve conflicts constructively, in addition to providing effective feedback for individual and team growth. * Creating an Inclusive and Safe Environment: Fosters a work environment where all people feel safe, respected, and included, promoting diversity of thought and collaboration. **Soft Skills:** * Results Orientation: Understands business objectives and customer needs, translating them into technical requirements and influencing product priorities. * Communication and Relationship: Builds strong relationships with peers and stakeholders, promoting collaboration and adapting communication to each of them. * Expectation Management: Aligns stakeholder expectations with delivery capacity, communicating progress and generated value clearly and transparently, translating technical terms into business language. * Executive Vision: Demonstrates the ability to synthesize complex information, extracting crucial points and communicating them clearly and adapted to the audience. **Requirements and qualifications** * Previous experience as a manager of software engineering teams or technical leadership in transition to management; * Solid background in software engineering; * Experience in distributed architectures, microservices, and scalable systems; * Experience in cloud computing (AWS, GCP, or Azure), CI/CD pipelines, and DevOps practices; * Knowledge of engineering metrics (e.g., DORA Metrics). **Soft Skills:** * Ability to communicate clearly, adapted to technical and business audiences; * Skill in expectation management and stakeholder relationships; * Executive vision: synthesize complex information and extract crucial points; * Ability to delegate, mentor, and develop talent. * Results orientation and focus on business impact. **Differentiators:** * Experience with tools such as Jira, Confluence, Notion, Datadog, or similar. **Additional information** Caju Card, with more freedom to use your benefits (Meals, Food, Mobility, Health, Home Office, Culture, and Education); Health plan without copayment (Unimed, Sulamerica, or Alice); Zenklub, with online consultations with therapists and coaches to take care of your mental health; Wellhub; We also encourage language learning, in partnership with Rosetta Stone; Recharge day - day off; Conexa Saúde - online medical consultation; Daycare assistance; Partnership with Alura; Remote work, so you can work from where you want within Brazil; We provide work equipment; Many possibilities for growth - we have a lot to grow and strongly hope you will help us with that! Caju is a Brazilian company and accepts people from all regions of the country. **We work** **in a 100% remote model** (those interested in visiting or working in the office, located in São Paulo, will find our doors open). **Interested? \#VemSerCaju** Caju is a **technology company**, **the fruit of Brazilian entrepreneurship**, created to transform the relationship between companies and employees, with innovative and flexible solutions. We develop a platform for companies to manage various solutions in the same place, and for employees, a single card with various possibilities. **Our Products:** **Multi-benefit Card:** Solution for managing up to 8 categories, on the same Caju Visa brand card. It features an easy-to-use app for the employee and an intuitive platform for HR to manage the entire service. **Caju Expenses:** Faster advance flow, management of corporate expenses (travel, office supplies, outsourced services, and other daily expenses) and linked Caju cards. All on the same platform.. Goodbye reimbursement, hello ease in your pocket! **Caju Rewards:** It is the solution to gift employee people with an extra balance on the card, in a specific wallet. **Caju Cycles:** End-to-end tracking of the employee journey, on a single platform for admission and data management. **Caju Mais:** For companies that want to improve the health and well-being of their employees, in partnership with Gympass, Conexa Saúde, and Psicologia Viva. **Feirinha da Caju:** Exclusive offers and coupons at Caju partner stores for the employee and for HR. We have big dreams here, and we are proud to have **roots spread across various parts of Brazil** and people who nurture and harvest fruits with a unique taste, which only we have. Having difficulty completing the registration or any other problem with the Gupy platform? Access support here. **How about building our cashew tree together?** **\#VemProCajueiro**