Description
**Key Responsibilities:**
* Professionals responsible for monitoring internal processes, operational management, asset control, administrative support, and interfacing with various company departments, ensuring organization, agility in handling requests, and adherence to established deadlines.
* Escalate issues to responsible departments with a sense of urgency and focus on resolution;
* Prioritize requests to ensure agility and efficiency in service delivery;
* Proactively identify and resolve situations that may impact customer operations;
* Collect customer feedback and identify opportunities for improvement.
* Participate in Sales Planning, manage the Asset Portfolio, and communicate portfolio progress to relevant departments.
* Assume responsibility for a defined portion of a project or process, build credibility through competent work, and exercise autonomy to propose innovations within predefined parameters.
**Technical Requirements:**
* Bachelor's degree completed;
* Intermediate proficiency in **Excel**;
* Aptitude for tracking KPIs, controls, and internal processes;
* Experience with corporate systems is considered an advantage
Minimum Education Level: Bachelor's degree