We are looking for a new Solutions professional to join our Post-Sales team. **Responsibilities and duties** **YOUR RESPONSIBILITIES WILL INCLUDE** * ****Perform technical activities focused on planning, execution, and operation of computing environments, in accordance with best practices recommended by manufacturers; * Propose viable solutions, always aiming to strengthen the trust relationship with the customer. * Analyze and develop high-complexity technical projects tailored to each customer's specific characteristics; * Execute high-complexity technical implementation projects for solutions and equipment installation; * Analyze and diagnose high-complexity incidents and problems; * Perform corrective or improvement activities across diverse scenarios and technologies; * Document activities and work performed at customer sites; * Deliver technical training oriented toward customers' specific solutions; * Address Level 3 technical requests originated from support. **Requirements and qualifications** **TO SUCCEED IN THIS ROLE, YOU MUST:** * Proficiency in Information Security best practices; * Advanced knowledge of computer networks (LAN and WLAN); * Advanced knowledge of security solutions; * Fortinet NSE 7 certification; * Experience implementing Fortinet solutions (FortiGate, FortiNAC, FortiAP, FortiSW, FortiManager, FortiAnalyzer, SD-WAN); * More than 3 years of experience implementing Fortinet solutions; * Intermediate English proficiency. **IT WOULD BE A PLUS IF YOU HAVE:** * Fortinet NSE 8 certification; * Other security certifications; * Fluent English. **Additional information** **WHAT DO WE OFFER?** * Health insurance; * Dental insurance; * Meal allowance; * Transportation allowance; * Life insurance; * SESC membership; * ACATE membership; * Flexible benefits: At Teltec, we also enjoy flexible use of our benefits, exercising our autonomy to allocate them according to our personal preferences across the following categories: meals, food, health, education, and mobility; * Pet health plan — Guapeco; * Reduced working hours for breastfeeding mothers — considering the adaptation required for mothers balancing work and infant care, we offer a reduced working-hour policy for breastfeeding; * Scholarship program (postgraduate studies, MBAs, specializations); * Foreign language scholarship program; * Runtec program: we invest in incentives enabling Solutions professionals to participate in sports competitions; * Conectar Moment: a program offering practical physical activity classes aimed at improving our Solutions professionals’ quality of life; * Hybrid work model to enjoy the best of both worlds; * Coffee, fruits, and snacks available onsite; * 100% subsidy for technical certifications; * Benefits club: includes partnerships with Conexa Saúde, Psicologia Viva Conexa, Wellhub (Gympass), and Feirinha da Caju; * Birthday Day Off; * Referral program: bonuses for referring and successfully hiring professionals; * Benefits may vary by location, employment type, and/or be subject to change based on annual budgeting. We are a Brazilian company providing IT solutions, services, and consulting, with emphasis on cloud computing, information security, and connectivity. **With over 35 years in the market, we combine experience, expertise, and innovation** to deliver excellence to our 1,000+ clients across Brazil. Our story began in Florianópolis — SC, and we continue growing! Today, we also have physical offices in Brasília, São Paulo, Recife, Porto Alegre, and Cuiabá, in addition to our Solutions professionals (affectionately nicknamed “Solutions”) spread across the entire country! We relentlessly pursue excellence through a collaborative, sustainable, and human-centered company — and therefore, **we seek talents capable of contributing fresh ideas, creating space for consistent, sustainable, and resilient success amid the challenges of technology.**
João Silva
Indeed · HR
João Silva
Indeed · HR
