MIS Analyst

Description

Job Summary: Professional responsible for dashboard management, collections pipeline, planning and forecasting, dialer monitoring, and portfolio segmentation. Key Highlights: 1. Strategic management of dashboards and collections pipeline 2. Focus on planning, forecasting, and performance monitoring 3. Portfolio analysis and segmentation ### **Main Responsibilities** * **Dashboard Management.** * **Collections Pipeline.** * **Planning and Forecasting.** * **Dialer Monitoring.** * **Portfolio Segmentation.** ### **Technical Requirements** * **Advanced Excel:** Essential for rapid data modeling and complex pivot tables. * **SQL:** Proficiency in queries for data extraction from databases such as SQL Server, MySQL, or Oracle. * **Power BI:** Experience creating visual and interactive dashboards. ### **Preferred Qualifications** * Programming language knowledge (Python) * Prior experience with dialing tools (Avaya, Olos, Aspect). * Experience with **Collection Scoring** models. **What We Offer:** * Work Model: Hybrid * Salary; * Meal Voucher; * Transportation Voucher; * SESC * Universities * Total Pass – access to gyms and wellness services * GymPass * Dental Plan * Medical Plan * Career Development Plan starting at 6 months * Birthday Day Off \#JOINOURTEAM Minimum Education: High School (Secondary Education) * Childcare Assistance * SESC * Career Development Plan * Family Salary * Universities * Assistance for Children with Special Needs * Total Pass * Dental Assistance * Medical Assistance * Life Insurance * Meal Voucher * Food Voucher