Scheduling Operator

Description

Job Summary: The professional will handle customer inquiries, manage service provider schedules and routes, perform scheduling tasks, maintain effective communication, and record information. Key Highlights: 1. Customer service and clarification of customer inquiries 2. Schedule management and route optimization 3. Effective communication with customers and service providers Description: \- Attend to and clarify customer inquiries regarding the services offered. \- Manage schedules and optimize routes for our service providers. \- Maintain clear, objective, and effective communication with our customers and service providers, ensuring high-quality service. \- Perform scheduling with customers via WhatsApp, using text messages, voice messages, and calls. \- Record information clearly and cohesively in our proprietary system. Mandatory Requirements: \- Agility and strong time management skills, as well as task organization abilities \- Basic computer literacy \- Flexibility in serving diverse types of customers and service providers. Desirable Requirements: \- Proactive problem-solving ability \- Prior experience in customer service is a plus \- Professional proficiency in using WhatsApp is a plus Employment Type: Full-time, CLT permanent position Compensation: R$1\.900,00 per month Work Location: On-site