Brazil - Business Operations Specialist

Description

Summary: The Business Operations Specialist will design automation workflows, integrate tools, and improve internal operations across various teams to scale smarter and have a direct impact on growth. Highlights: 1. Design and implement scalable automation workflows 2. Manage system and API integrations for streamlined processes 3. Collaborate cross-functionally to build value-driven solutions **Job Title: Business Operations Specialist** --------------------------------------------- ### **About the Role** We’re looking for a hands\-on and systems\-minded **Business Operations Specialist** to help us scale smarter. In this role, you’ll be responsible for designing automation workflows, integrating tools and platforms, and improving internal operations across multiple teams. You’ll collaborate with departments like Sales, Success, Talent Acquisition and Finance to identify inefficiencies, build automations, and ensure that our internal systems are simple, scalable, and effective. Your work will have a direct and visible impact on how we operate and grow. ### **What You’ll Do** * **Design and implement automation workflows:** Build scalable and reliable automations that improve how we operate day to day. * **Manage system and API integrations:** Connect tools like HubSpot, Stripe, Notion, Calendly, Slack, and others to streamline processes and reduce manual work. * **Optimize internal processes:** Analyze workflows, identify inefficiencies, and improve them with usability and scalability in mind. * **Collaborate cross\-functionally:** Work with Sales, Success, and Finance to understand their operational needs and build practical, value\-driven solutions. * **Monitor and improve automations:** Ensure everything runs smoothly and continuously optimize based on performance and feedback. * **Enablement and documentation:** Provide teams with clear documentation and light training to ensure that automations are well understood and used correctly. ### **What We’re Looking For** * Strong experience with **HubSpot**, including workflows, custom properties, lifecycle management, and automation across deals and tickets * Experience with **Zapier**, **Make**, or similar no\-code/low\-code integration tools * Familiarity with tools like **Stripe, Asana, Calendly, Google Sheets**, and **ATS platforms** (e.g., Fountain, Greenhouse, Workable – not required, but a plus) * Solid understanding of **API\-based integrations** and system architecture * Comfortable building and maintaining **internal documentation** and **operational reports** to support cross\-team visibility and adoption * Experience working with dashboards and operational reporting tools (e.g., Power BI, Looker, or similar) to support visibility, decision\-making, and process improvement * Data\-savvy mindset, able to read and organize operational data (not necessarily advanced analysis) * Analytical and structured approach to problem\-solving, with attention to usability and scalability * Excellent communication skills in English (written and verbal) **Bonus:** Experience in **BizOps**, **RevOps**, or working in **SaaS/Tech companies** **Experience building or maintaining operational dashboards (Power BI experience is a strong plus)**