Description
**Responsibilities**
* Greet customers courteously, efficiently, and excellently, addressing their needs and ensuring a positive experience.
* Work at the concession stand, selling popcorn, beverages, and other products.
* Work in the lobby and movie theaters, validating tickets, guiding guests, and cleaning auditoriums.
* Promote products and services to help achieve unit goals.
* Assist in mediating and resolving customer conflicts and incidents.
* Maintain a clean, organized, and customer-ready work environment.
* Support the team and management with operational demands of the unit.
* Follow customer service, hygiene, safety, and internal procedure standards.
* Contribute to smooth operations and customer satisfaction.
**Requirements**
* Completed high school education.
* Experience in customer service, cashiering, or sales.
* Availability to work rotating shifts, weekends, and holidays.
* Strong communication skills, friendliness, and professional demeanor.
* Agility, organization, and proactivity.
* Ability to collaborate effectively in a team.
* Commitment to quality service and environmental cleanliness.
* Ability to handle diverse customers and high-pressure situations.
**Work Address: Rua 9, No. 1855, Setor Marista, Goiânia \- GO \- Shopping Bougainville \- Cinemais Cinemas**
**Compensation and Benefits:**
* Salary: R$ 1\.908,00
* Cash float allowance: R$ 190,00 (when operating the cash register)
* Meal allowance: R$ 23,00 per worked day (average R$575,00 per month)
* Dental plan
* Transportation allowance (average R$200,00 per month\)
* Birthday day off
* Complimentary movie tickets
* Sales bonus
* Attendance bonus: 8% of base salary (no absences or tardiness)
**Work Schedule:**
Availability for opening shift (13:30 to 22:30\) and closing shift (15:00 to 23:30\), according to rotating schedule.
**Schedule: 6x1 \- One fixed weekly day off and Sunday off in compliance with current legislation.**
We seek friendly individuals who enjoy customer service and sales, and are available to work on Saturdays and holidays during shopping mall hours.
Note: Submitting your application does not guarantee participation in the selection process; your resume will be reviewed by the Cinemais Recruitment and Selection team.
Job Type: Full-time, Permanent CLT
Pay: R$1\.908,00 per month
Benefits:
* Dental assistance
* Meal allowance
* Transportation allowance
Screening Question(s):
* Are you available for the opening shift (13:30 to 22:30\) and closing shift (15:00 to 23:30\), according to the rotating schedule?
* Is the Shopping Bougainville \- Setor Marista easily accessible to you?
Work Location: On-site