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Senior Communication and Engagement Analyst

Indeed

Company

Job typeFull-time
Workplace typeHybrid
Experience levelMore than 10 years
Education levelBachelor's Degree

Description

We are the Growth and Communication engine of Porto Bank. Our mission is to serve as the bridge between the complexity of the financial market and the clarity our customers deserve. We act as guardians and communicators of our portfolio’s financial brands and products, unifying language across all touchpoints to ensure every interaction becomes an opportunity for engagement, value generation, and—above all—business results improvement. All this while serving our internal and external stakeholders and delivering on time, with excellence and technology. **Responsibilities and Assignments** * **Strategic Orchestration and Management (Growth):** End\-to\-End Workflow Management: Lead the demand roadmap, filtering and analyzing briefs to ensure internal requests align with brand voice and financial objectives. * **Results Acceleration:** Analyze creative performance metrics and propose data-driven optimizations to maximize ROI and engagement. * ***Squad Participation:*** *Represent the communication front in multidisciplinary squads, contributing consultative insight and full focus on conversion.* * **Multidisciplinary Creative Execution in Design:** Development of visual concepts (Key Visuals) through high-impact assets for social media, performance campaigns, and Motion Design for dynamic content. This scope extends to technical structures such as HTML email marketing layouts, interactive PDFs, e-books, and high-level corporate presentations—always ensuring visual unity and brand consistency across all touchpoints and platforms. * **Balancing Quality and Speed:** Deliver high-level visual assets (Motions, HTMLs, and KVs) in a Growth environment where agility and adherence to aggressive deadlines are critical to campaign success. * **Translating Objectives into Conversion-Focused Design and Business Vision:** Transform complex business briefs and financial goals into creative pieces that are not only aesthetically pleasing but directly focused on clicks, leads, and sales. * **Stakeholder Management and Prioritization:** Act as the demand filter, leveraging seniority to negotiate deadlines and prioritize initiatives that truly impact company results—avoiding accumulation of low-value operational tasks. Operationalize cross-departmental communication to ensure timely, operationally excellent deliveries. * **Analytical Mindset and Adaptability:** Interpret performance data and maintain necessary creative detachment to pivot strategies and rework assets based on A/B test outcomes and Growth metrics. * **End-to-End Technical Autonomy:** Orchestrate projects from critical briefing analysis through final technical delivery, navigating multiple tools and languages without losing sight of the big picture. **Requirements and Qualifications** * Completed Undergraduate Degree * **Senior Profile**: Solid experience in strategic communication, preferably within Growth or Digital Marketing areas. * **Design Skills**: Proficiency in creative tools (Adobe Suite, Figma, or Canva Pro), with a portfolio demonstrating Key Visual and digital asset creation. * **Business Acumen**: Ability to interpret financial KPIs and engagement metrics to adjust communication strategy. * **Articulation Skill**: Excellent interpersonal communication to navigate across departments and hierarchical levels. * **Organization**: Experience with agile methodologies and demand workflow management. **Additional Information** **BENEFITS** **Flexible Meal and Food Allowance;** **Health Insurance Plan;** **Dental Insurance Plan;** **Wellhub and TotalPass;** **Exclusive Bio Ritmo Gym for Employees:** located at the Main Complex; **Profit Sharing Program \- PLR;** **Stock Ownership Program: Porto em Ação:** complementary to PLR until 2025; **Beach Volleyball and Multipurpose Courts:** located at the Main Complex; **Transportation Allowance;** **Van Transportation Services;** available at major access stations to Porto (Luz, Barra Funda, Santa Cecília, and Júlio Prestes); **Extended Parental Leave:** up to 40 days for all family configurations; **Extended Maternity Leave** of 6 months.; **Medical Clinic with Specialties:** located at the Main Complex and Barra Funda; **Childcare or Babysitter Assistance;** **Life Insurance;** **Private Pension Plan \- PortoPrev;** **Discounts on Products and Services;** **Scholarship Program: Reimbursement for undergraduate, graduate, or MBA studies;** **Monthly Running Events:** subsidy for major São Paulo street races **Language Reimbursement (English or Spanish);** **Teatro Porto:** exclusive sessions for Employees; **Library;** **Rest Room:** at the Main Complex **Game Room:** at the Main Complex **Massage and Podiatry Services:** at the Main Complex **Work Location:** On-site (We operate hybrid models, which will be explored during the selection process); Porto is far more than an insurance company: it is a massive ecosystem leveraging technology to create solutions across four business verticals: **Porto Bank, Porto Saúde, Porto Seguro, and Porto Serviço**. Its reputation and recognition built over more than seven decades underscore Porto’s scale—a reference company in business, built by and for people. Here, 13,000 employees proudly wear their hearts on their sleeves—**proud to be part of a solid, ethical organization** that **transforms dreams into fantastic realities** for our 15.8 million+ customers. We operate across more than 101 branches and regional offices nationwide. Learning is embedded in our DNA, and here you’ll have **incentives, tools, and great people to learn and grow every day**, in an inclusive, safe environment where everyone can be—and be proud of—who they are, fostering respect and **living holistically and with well-being in a genuinely human company.** **DIVERSITY & INCLUSION AT PORTO** At Porto, we value diversity and believe a plural team is essential to developing our entire business, society, and each individual—because we understand that every person is unique in building a more innovative and inclusive environment. Together, we work daily to build a safe, free, and welcoming space with greater plurality and respect. Therefore, **we strongly encourage applications from women, Black and Indigenous people, people with disabilities, and LGBTQIA\+ individuals** for all our open positions.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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