Description
Post for After\-Sales Leader at an established company!
Check out the details:
\* Key Responsibilities:
\* Coordination of the technical support team
\* Customer service and ticket management
\* Demand analysis (warranty, maintenance, adjustments)
\* Planning of technical visits
\* Monitoring of services and deadlines
\* Indicator management and process improvement
\* Interface between customers, technical team, and production
\* Work Schedule:
\* Monday to Friday: 8:00 AM to 6:00 PM (with a 2-hour break)
\* Saturday: 8:00 AM to 12:00 PM
\* Remuneration:
\* Fixed salary: R$ 2\.800,00
\* Average commission: R$ 1\.700,00
\* Benefits:
\* Birthday day off
\* Health insurance
\* Life insurance
\* Transportation allowance or mobility assistance
\* Meal/food allowance: R$ 20.00 per business day
\* TotalPass (gyms and wellness)
\* Requirements and Important Notes:
\* Experience in team management and customer service
\* Experience with custom furniture, carpentry, or technical support
\* Knowledge of technical drawing interpretation
\* Basic understanding of assembly and maintenance
\* Basic computer skills and familiarity with management systems
\* Driver's license is a plus
\* The company is located in Marista.
For more information and to ask questions, contact us via WhatsApp: 62993452543\. We're here to help you!
Compensation: R$2\.800,00 \- R$5\.000,00 per month
Benefits:
* Profit sharing
* Meal voucher
* Transportation voucher
Work location: On\-site