Risk Management Director

Description

**Overview** As Director of End\-to\-End Partner Monitoring, you will be responsible for leading the design, implementation, and ongoing oversight of the monitoring framework required under Brazil Central Bank Resolution 522\. The Director will ensure the network can effectively supervise payment flows, manage financial and operational risks, and meet evolving regulatory expectations. This is a high\-impact position suited for a strategic leader who can operate seamlessly across strategy and execution—translating complex regulatory requirements into scalable, enterprise\-wide capabilities while driving alignment in a highly matrixed environment. **Role Summary** Operating at the intersection of strategy, risk, operations, and technology, you will own the end\-to\-end monitoring strategy and execution for Resolution 522\. You will define the target\-state centrally monitoring framework, establish a strong regulatory posture for go\-live, and lead cross\-functional delivery among internal teams and external partners. This role requires a combination of strategic vision, execution discipline, and stakeholder influence at the most senior levels. * Minimum 15 years’ experience in strategy, risk management and operations within complex, matrixed organizations. * At least 10 years’ experience in the Payments Industry. * Proven experience leading and developing high\-performing teams, including setting direction, coaching talent, and driving accountability * Strong analytical mindset, with the ability to leverage data to drive insights, inform decisions, and assess risk and performance. * Proven track record leading large\-scale, cross\-functional initiatives, particularly in regulatory or risk\-driven environments * Strong ability to operate at both strategic and execution levels, translating ambiguity into structured plans and outcomes * Strong interpersonal skills and the ability to interact with corporate clients (Decision Makers, Financial Controllers, Accountants, etc.) * Results\-oriented and highly focused on customer satisfaction. * Outstanding communication and interpersonal abilities, including experience collaborating with internal stakeholders and influencing at all levels. * Fluent English is mandatory; Spanish proficiency is preferred. At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world\-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial\-well\-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.