Operations Manager

Description

**Job Summary:** The Operations Manager reports to the Director of Operations and is responsible for managing all warehouse duties including: shipping, receiving of items, stocking, and pulling products for shipment. **Core Duties** * Supervise and coordinate activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment * Study shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules * Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments * Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring * Maintain warehouse cleanliness in compliance with OHS and safety policies. * Provide international documentation as required for all international shipments * Establish and maintain good rapport with internal and external customers through effective communication both written and oral * Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed * Unload, verify, record, and label all incoming deliveries and pickups * Maintain the proper working order of all warehouse equipment and tools * Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives * Coordination of the ERP implementation process, from process mapping through Go\-Live * Fiscal and tax supervision, consisting of overseeing and monitoring tax and statutory obligations managed by the external accounting consulting firm * Assist with all ISO9001 compliance activities as needed Other duties as assigned * **Basic Qualifications** * High School diploma or equivalent * Minimum 5 years progressive management experience in warehousing and shipping * Strong communication skills to deal with customers, employees, carriers, and management * Proven skillset in organization, problem\-solving and great attention to detail * Knowledge of Microsoft Office Programs * Ability to lift items/packages (up to 35 lbs./15 kg) * Forklift knowledge and competency certificate a plus * Bilingual: English and Portuguese (required) XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.