Description
Summary:
Seeking a Senior SecOps Engineering Manager to guide LATAM clients through SIEM/SOAR adoption, deliver advisory support, and strengthen security operations.
Highlights:
1. Guide strategic LATAM clients through SIEM and SOAR adoption
2. Lead onboarding through post-onboarding success and resolve complex challenges
3. Partner with executives and internal teams to drive measurable risk reduction
We are seeking a senior **SecOps Engineering Manager** to guide strategic LATAM clients through SIEM and SOAR adoption, delivering advisory support and hands\-on enablement to strengthen security operations. You will lead onboarding through post\-onboarding success, resolve complex challenges, and partner with executives and internal teams—apply to help drive measurable risk reduction.
**Responsibilities**
* Manage tier\-1 global client accounts through onboarding and post\-onboarding phases of SecOps product adoption (SIEM and SOAR)
* Implement onboarding and post\-onboarding strategies to drive successful SecOps adoption outcomes
* Educate and advise clients on how to use security solutions to improve posture and reduce risk
* Deliver training and enablement sessions that support ongoing client success and product usage
* Create solutions for complex client challenges within SIEM and SOAR workloads
* Manage client escalations during implementation and post\-implementation phases
* Build and maintain strong relationships with client executives, partners, and internal stakeholders
* Complete ongoing SME training across SIEM and SOAR, security operations, and cloud architecture
* Travel to client engagements approximately 10%
**Requirements**
* 7\+ years of experience in cybersecurity practitioner, consultant, or technical security CSM roles with SIEM and SOAR
* Strong leadership skills to guide client engagements and drive adoption outcomes
* Proven project delivery record meeting or exceeding client deliverables and expectations
* Deep security operations knowledge across SecOps offerings and the broader cybersecurity vendor landscape
* Strong programming skills in Python, Yara\-L, and SQL
* Strong communication and interpersonal skills for executive\-facing advisory work
* Upper\-Intermediate English proficiency (B2\)
**Nice to have**
* Portuguese language proficiency
* Spanish language proficiency
* Experience with Chronicle SIEM and SOAR
* GCP architecture knowledge