Psychology Intern

Description

Job Summary: Psychology internship focused on humanized client service at a Social Security Law office, supporting communication and empathetically addressing client inquiries. Key Highlights: 1. Humanized service for anxious clients. 2. Effective communication between clients and the legal team. 3. Development of empathy and active listening. **JOB POSTING – PSYCHOLOGY INTERNSHIP \| CLIENT SERVICE** * Location: R. Albion, 229 – Lapa, São Paulo/SP * Mode: In-person * Employment Type: Internship * Schedule: Monday to Friday, from 9:00 AM to 3:15 PM * Stipend: R$ 1\.700,00 (amount already includes transportation allowance) A law firm specializing in Social Security Law is seeking a Psychology intern to provide humanized client service, assisting with communication between the firm and insured individuals whose cases are ongoing. We seek an empathetic, organized individual with strong written communication skills to interact with clients who are often anxious about their cases. **Responsibilities** * Initial client contact via WhatsApp * Clearly and accessibly informing clients about case progress * Addressing client questions regarding case status * Identifying anxious or dissatisfied clients and supporting them with an empathetic approach * Recording client requests and forwarding issues to responsible attorneys * Supporting communication between clients and the legal team **Important**: The intern will not provide legal advice. **Requirements** * Currently enrolled in a Psychology program * Strong written communication skills for digital client service * Empathy, active listening, and emotional balance * Organizational skills and responsibility in handling information * Ethical conduct and respect for confidentiality **Preferred Qualifications** * Interest in forensic psychology or humanized service * Experience in public-facing roles. Minimum Education Level: Undergraduate Degree Desired Education: * Psychology, Undergraduate Degree