Job Summary: We are seeking a salesperson focused on relationship building and conversion to work in e-commerce, providing consultative service and administrative support. Key Highlights: 1. Consultative customer service as a digital personal shopper 2. Focus on relationship building and sales conversion 3. Opportunity in high-end design and lifestyle curation **About the company** We are a curation platform for home design and lifestyle, specializing in premium pieces, international brands, and sophisticated experiences. We operate both digitally and through physical stores in premium shopping malls. **About the position** We are looking for a salesperson to work in our e-commerce channel, with a focus on relationship building and conversion. This person will be responsible for turning opportunities into sales by delivering consultative and personalized customer service — acting as a digital personal shopper. In addition to customer service, the role also involves supporting online channel administrative tasks. **Must have easy access to the Vila da Serra neighborhood** --- **Main Responsibilities** - Serve customers via WhatsApp, phone, and other digital channels - Convert leads and shopping carts into sales - Track orders and ensure an impeccable experience from pre-sale to post-sale - Proactively act on opportunities (e.g., abandoned carts, repeat customers) - Conduct post-sales and **"post-non-sales"** follow-ups - Support e-commerce administrative tasks (e.g., data entry, order tracking, internal task organization) --- **Candidate Profile** - Excellent communication skills (verbal and written) - Strong commercial mindset, results-oriented - Organized and detail-oriented - Agile and proactive - Interest in design, decoration, and lifestyle - Sales experience (digital sales is a strong advantage) --- **Work Format** - On-site (office) - Business hours --- **Preferred Qualifications** - Experience in premium customer service - Experience with e-commerce or CRM systems - Affinity with high-end brands and products --- **We Offer** - Fixed salary + variable compensation - Meal allowance/food voucher (BRL 35.00 per working day) - Transportation allowance - Health and dental insurance Employment type: Full-time CLT Compensation: BRL 1,706.45 – BRL 5,000.00 per month Benefits: * Medical assistance * Dental assistance * Free parking * Food allowance * Meal voucher * Transportation allowance Selection question(s): * Do you have easy access to the Vila da Serra neighborhood? (Mandatory) * Do you have proven sales experience (digital channel experience is a significant advantage) and customer service experience? (Mandatory) Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
