Commercial Attendant

Description

**Who we are:** We are a network of veterinary compounding pharmacies, founded in Jaraguá do Sul, Santa Catarina, in 2010, with the **purpose of promoting animal welfare and that of the entire family**. We transform our **love for animals into personalized care**, making medication administration appealing to pets, easy for pet guardians, and supportive of treatments prescribed by veterinarians. **Job responsibilities:** Responsible for providing consultative service—clarifying doubts, presenting solutions, guiding sales processes, and ensuring a positive experience across all contact channels. In addition to customer service, supports administrative and commercial routines, ensuring adherence to deadlines, order organization, and excellence in after-sales service. Also directly contributes to customer retention, brand image, and achievement of established goals. **Requirements:** * Completed high school education; * Prior experience in **customer service** and **sales via WhatsApp** (preferably in compounding pharmacies or veterinary healthcare); * Basic computer skills (e-mails, spreadsheets, and sales systems); * Knowledge of customer service techniques; * Basic mathematics knowledge; * Proactive, organized, and focused personality; * Assertive communication; * Love for animals. **Advantages:** * Higher education in **Administration**, **Pharmacy**, **Veterinary Medicine**, or related fields (enrolled or completed); * Basic knowledge of medications or compounding. **Additional job information:** * **Working hours:** Mon–Fri: 9:00 AM–6:30 PM / Alternate Saturdays (8:00 AM–12:00 PM\)