SALES ASSOCIATE

Description

Job Summary: Store Sales Associate responsible for serving customers, demonstrating telecommunications products and services, achieving sales targets, and ensuring store organization. Key Highlights: 1. Opportunity for professional growth 2. Learning, collaboration, respect, and diversity environment 3. Focus on excellent customer service and telecommunications solutions STORE SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** Greet and assist customers in-store, identify their needs, and offer appropriate solutions. **Product Demonstration:** Present and demonstrate telecommunications products and services, such as smartphones, mobile plans, internet, and pay-TV. **Sales Targets:** Achieve sales targets, performance indicators, and company commercial policies. **Sales:** Sell products and services and fully register all sales in internal systems, ensuring data accuracy to complete every stage of the sales process. **Customer Support:** Provide technical information and clarify customer questions regarding offered products and services. **Store Organization:** Maintain an organized store, including product placement. **Promotions and Offers:** Inform customers about promotions and special offers, encouraging additional purchases. **Training:** Participate in training sessions on products, services, sales techniques, and corporate systems whenever required. **Conduct:** Demonstrate commitment to the company’s culture, values, policies, and regulations—including codes of conduct, safety, and ethics—in all interactions and decisions. Requirements **Education:** Completed high school; courses or training in sales are a plus. **Computer Skills:** Basic\*\*/i\*\*ntermediate **Experience:** Prior sales experience, preferably in telecommunications or electronics retail stores. **Technical Knowledge:** Basic knowledge of telecommunications products and services. **Availability:** Flexibility to work varied hours, including weekends and holidays. ADDITIONAL ASSETS Sales-related courses or training. Sales experience in technology and/or telecommunications sectors. PROFILE **Clear and concise communication:** Ability to express oneself clearly, actively listen to customers, and persuasively convey information is crucial. **Customer Relationship:** Skill to build and maintain positive relationships with customers. **Handling Objections:** Ability to overcome customer hesitations, doubts, and resistance, transforming\-them into opportunities to close deals. **Proactivity:** Ability to work proactively, with a results- and goal-oriented mindset. **Resilience and persistence:** Ability to handle rejections without losing motivation, maintaining quality service and determination to achieve results. **Routines:** Ease in following structured sales routines and entering information into the sales system. Benefits Starting Salary: BRL 1800.00 Transportation Allowance Meal Voucher: Average BRL 300 Cost-of-living Allowance: Average BRL 400 Performance and Production Bonuses Opportunity for professional growth Health and Dental Plan (optional) Total Pass **Up to 80% discount at pharmacies:** Drogasil, Droga Raia, Globo, and others. (Clude) 24/7 Telemedicine with general practitioners and specialists (Clude) Online Psychological Counseling with specialized professionals (Clude) **ADDITIONAL INFORMATION:** **Employment Type:** CLT **Work Location:** SÃO LUIS/MA **Work Modality:** In-person ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, dedicated to delivering the best telephony experience to its customers—Claro. Operating across multiple channels—including SMEs, retail stores, and authorized agents—our purpose is to bring Claro’s universe of possibilities to our customers through exceptional service. We believe diversity complements and strengthens us; therefore, we seek people from all backgrounds to join our successful team! We look for resilient, creative, adaptable, curious individuals eager to tackle diverse challenges in a learning-, collaboration-, respect-, and diversity-driven environment—where our people have autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Claro Agent. Authorized Claro Agent since 2016\. ⭐️Among the Top 5 Claro Authorized Agents in Brazil #1 SME/North Region ️\#claroelitegroup