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Job Summary: Tato Assist is seeking a professional to test and configure vehicle tracking devices, with emphasis on recovery and maintenance of such equipment. Key Highlights: 1. Customer-centric and merit-based culture 2. Results-oriented and professional growth focus 3. Opportunity to be part of an #ExponentialEvolution Nice to meet you — we are **Tato Assist**, providing **24/7 Assistance and Vehicle Tracking Services**, dedicated to delivering exceptional service to our customers! Our commitment is to offer empathetic and effective solutions, ensuring support at all times — from incidents and accidents to vehicle breakdowns and towing requests. Here, we value the use of the phonetic alphabet, base our actions on strong values, and drive professional growth through meritocracy. We believe in our team members’ evolution; therefore, our team is oriented toward achieving results, with both quantitative and qualitative goals. If you identify with a customer-focused culture and seek to achieve satisfying results, this is your opportunity! **Join this \#ExponentialEvolution!** **Responsibilities and Duties** * Perform testing and configuration of equipment on our proprietary tracking systems, such as Suntech and Teltônica; * Perform tracker recovery (repairs \| maintenance \| chip or battery replacement); * Receive and validate received documents (Checklist and Adhesion Agreement); * Close installation, physical maintenance, and tracker removal tests; * Conduct bench testing; * Finalize service by attaching installation or maintenance photos, the Adhesion Agreement form, and the Checklist to the SAV platform; * Register devices on various tracking platforms. **Requirements and Qualifications** . Completed high school education; . Prior experience in this role or in the tracking field is desirable; . Basic to intermediate Excel knowledge. **Additional Information** **Employment Type:** CLT **Location:** Estoril/BH **Who is \#Tato has:** * Caju Card **A flexible card you can use wherever you prefer — whether with coworkers at lunch or for grocery shopping. Value: R$40 per working day!** * Transportation Allowance * Fuel Assistance **You choose! Use either the transportation allowance (6% payroll deduction) or fuel assistance (R$150 or R$300 depending on distance between residence and workplace, with no salary deduction)!** * Gympass **Your health is one of our top priorities — so your gym membership via Gympass is on us! With optional plan upgrades available at a discount.** * Health Insurance **We jointly offer Unimed’s co-payment health plan!** * Performance Gym * Partnerships with educational institutions **To empower you as the protagonist of your career and support continuous upskilling, we encourage your development with scholarships of up to 50% for undergraduate, graduate, and language courses.** * Career Development Plan **With great dedication and relentless pursuit of results, recognition is warmly welcomed, right? To honor this, we offer a structured career development plan so you can grow with us!** * DayOff **On your birthday, celebrate however you like!** * You Club **Access to numerous discounts and benefits across thousands of establishments — including supermarkets, cinemas, pharmacies, hotels, and more!** * Pet Health Insurance **Today, our pets are family — aren’t they? We also care about their health! Thus, you’ll receive exclusive discounts to enroll in one of the assistance plans offered by our partner AuHappy.** * Gamification Program **After achieving your goals, we also have an incentive program to give you that extra boost! Here, your goals convert into Ups, which you can redeem monthly for rewards at the Up Store.** * SESC Card **Resting and experiencing new things is essential! With our partnership with the SESC network, you and your dependents can enjoy many benefits nationwide — accessing quality activities and services at low cost.** * Strategic Planning; * Daily Routine Management; * Total Quality Management; * System Development and Automation; * Legal Advisory and Civil Litigation Process Management; * Budgetary Management; * Economic and Financial Planning and Advisory; * Outsourcing (Service Provision); * Software Licensing; * Training, Capacity Building, and People Development; * Project and KPI Management; * Business Process Management (BPM); * Marketing Planning and Execution in Organizations; * Recruitment and Selection; * Branding and Brand Management;
