Technical Consultant

Description

Job Summary: We are seeking a Truck Technical Consultant to provide high-quality customer service, delivering solutions for maintenance, repairs, and guidance on heavy vehicles. Key Highlights: 1. Consultative service and customer focus 2. Technical support to the mechanic team 3. Diagnosis of complex failures in trucks Job Description: We are looking for a professional to work as a Truck Technical Consultant, responsible for ensuring high-quality technical service to customers by providing accurate solutions for maintenance, repairs, and vehicle guidance. About the position * Commission-based salary; * On-site meal allowance; * Health insurance; * TotalPass; * Monday to Friday (business hours); Requirements: * Completed high school (technical course in Mechanics, Electromechanics, Automotive, or related fields is desirable). * Prior experience in the heavy vehicle/truck field will be an advantage. * Knowledge of truck mechanics and systems. * Strong communication skills, consultative attitude, and customer focus. * Basic Office package proficiency and familiarity with management systems. Main Responsibilities: * Provide consultative service to customers, identifying needs and proposing appropriate technical solutions. * Monitor and guide workshop services, ensuring correct execution of repairs and maintenance. * Prepare detailed technical estimates, explaining required services and delivery timelines to customers. * Provide technical support to the mechanic team when necessary. * Maintain up-to-date records of service interactions and jobs in the company’s system. * Conduct follow\-up with customers regarding service status and ensure post\-service satisfaction. * Uphold quality, safety, and compliance with manufacturer standards. * Assist in diagnosing complex truck failures using specialized tools and software. Minimum Education: Technical Course