Store Operator

Description

Job Summary: The professional will be responsible for customer service and guidance, dispensing medications, sales, inventory management, and organizing the pharmacy environment. Key Highlights: 1. Environment featuring leadership and transformation 2. Human-centered values and customer focus 3. Opportunities for professional growth We are people who care for people. Each one with unique characteristics, stories, and qualities—but all united by the same purpose: to live fully. We take pride in our history; therefore, we do our best today while keeping an eye on tomorrow. If you value human-centered principles, integrity, customer focus, results-driven excellence, sustainability, and innovation in solutions across everything you do, join our team of Giants. What is the work environment like? We offer an environment where everyone is a leader and agent of transformation. We maintain an excellent organizational climate, with engaged individuals committed to delivering outstanding results—as well as great opportunities for your professional growth. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications in compliance with pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly verify stock levels of medications and products, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Professionally answer incoming calls and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in accordance with safety standards. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier and/or in customer service is desirable; * Availability to work on a 6x1 rotating schedule. WHAT MAY BE A DIFFERENTIATOR: * Experience as a cashier and/or in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Training Course, developed by Pague Menos Pharmacy Network and Extrafarma. **Additional Information** BENEFITS: * Meal allowance (per collective bargaining agreement); * Transportation allowance; * Health plan—eligibility subject to location and position; * Dental plan—optional enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Maternity program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold discount at Pague Menos Pharmacies; * Pharmacy partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. In the history of the **Pague Menos Pharmacy Network and Extrafarma**, health and wellbeing are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in all states across the country, we are giants—and diverse—by nature! Our story began in 1981, when we opened our first store in Fortaleza-CE, and through **human-centered values**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovation in solutions**, we became Brazil’s second-largest pharmacy network. Our business model centers on selling health- and wellness-related products and services to our customers. We operate in the specialty retail market under the *drugstore* concept. We aim not only to be a pharmacy network but an **integrated health hub**. Thus, since 2016, we have implemented Clinic Farma—a pharmaceutical consultation service—where customers receive individualized treatment follow-up in equipped, comfortable rooms. Today, we are over 25,000 Giants united by one purpose: ensuring quality healthcare access across Brazil so more people can **live fully**. If you love serving others and are someone who cares for people, become a Giant! Here, those who believe and work grow.