**Job Responsibilities:** * Lead handling; * Initial outreach via email and phone; * Scheduling meetings with the sales team; * Following up on opportunities; * Updating the CRM and monitoring metrics. **Requirements and Qualifications:** * High school diploma; * Technical degree in administration, customer service, commercial management, or related fields; * Commercial management or related fields; * Basic knowledge of the sales funnel and CRM; * Prior experience in collections within a call center environment and high-volume customer service is preferred; * Clear communication skills; * Organizational skills; * Active listening; **Benefits:** * Meal allowance and food allowance * Free parking * Life insurance * Transportation allowance * Unimed health plan * Uniodonto dental plan * Gympass * Pharmacy benefit * Childcare allowance as per collective bargaining agreement * Education assistance * Reduced workweek of 40 hours per week Employment type: Full-time CLT, Internship Compensation: R$2,200.00 – R$2,500.01 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Education assistance * Free parking * Life insurance * Food allowance * Meal allowance * Transportation allowance Experience: * Service prospecting and sales (Preferred)