SALES ASSOCIATE

Description

Job Summary: Sales Associate for in-store customer service, product and service demonstrations, and sales of telecommunications products and services, with emphasis on achieving sales targets and maintaining store organization. Key Highlights: 1. Customer service and consultation on telecommunications products and services 2. Focus on sales targets and commercial performance 3. Opportunity for professional growth STORE SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** Greet and assist customers in-store, identify their needs, and offer appropriate solutions. **Product Demonstration:** Present and demonstrate telecommunications products and services, such as smartphones, mobile plans, internet, and subscription TV. **Targets:** Achieve sales targets, performance indicators, and company commercial policies. **Sales:** Conduct sales of products and services and fully register all transactions in internal systems, ensuring data accuracy to complete every step of the sales process. **Customer Support:** Provide technical information and clarify customer questions regarding offered products and services. **Store Organization:** Maintain an organized store, including product placement. **Promotions and Offers:** Inform customers about promotions and special offers, encouraging additional purchases. **Training:** Participate in training sessions on products, services, sales techniques, and corporate systems whenever required. **Conduct:** Demonstrate commitment to the company’s culture, values, policies, and regulations—including codes of conduct, safety, and ethics—in all interactions and decisions. Requirements **Education:** Completed high school; sales-related courses or training are a plus. **Computer Skills:** Basic\*\*/i\*\*ntermediate **Experience:** Prior sales experience, preferably in telecommunications or electronics retail stores. **Technical Knowledge:** Basic knowledge of telecommunications products and services. **Availability:** Flexibility to work varied shifts, including weekends and holidays. ADDITIONAL ASSETS Sales-related courses or training. Experience in technology and/or telecommunications sales. PROFILE **Clear and concise communication:** Ability to express oneself clearly, actively listen to customers, and convey information persuasively is crucial. **Customer Relationship:** Ability to build and maintain positive customer relationships. **Handling Objections:** Ability to address customer hesitations, questions, and resistance—turning them into opportunities to close deals. **Proactivity:** Ability to work proactively, with a results- and target-oriented mindset. **Resilience and Persistence:** Ability to handle rejections without losing motivation, while maintaining quality service and determination to achieve results. **Routines:** Ease in following structured sales routines and entering information into the sales system. Benefits Initial Salary: R$ 1800.00 Transportation Allowance Meal Voucher: R$ 300 on average Cost-of-Living Allowance: R$ 400 on average Performance-based bonuses Opportunity for professional growth Health and Dental Plan (optional) Total Pass **Up to 80% discount at pharmacies:** Drogasil, Droga Raia, Globo, and others. (Clude) 24/7 Telemedicine with general practitioners and specialists (Clude) Online Psychological Counseling with specialized professionals (Clude) **ADDITIONAL INFORMATION:** **Employment Type:** CLT **Work Location:** IMPERATRIZ/MA **Work Modality:** In-person ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, Claro, dedicated to delivering the best telephony experience to its customers. Operating across multiple channels—including SMEs, retail stores, and PAP—we aim to bring Claro’s universe of possibilities to our customers through exceptional service. We believe diversity complements and strengthens us; therefore, we seek individuals from diverse backgrounds to join our successful team! We look for resilient, creative, adaptable, curious people eager to tackle diverse challenges in a learning-oriented, collaborative, respectful, and inclusive environment—where our people have autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Claro Agent. Authorized Claro Agent since 2016\. ⭐️Ranked among the Top 5 Claro Authorized Agents in Brazil #1 SME/North Region ️\#grupodeeliteclaro