SALES ASSOCIATE

Description

Job Summary: Provide customer service, demonstrate telecommunications products and services, achieve sales targets, and maintain store organization. Key Highlights: 1. Opportunity for professional growth 2. Learning environment, collaboration, respect, and diversity 3. Focus on excellent customer service and customer satisfaction STORE SALES ASSOCIATE DESCRIPTION Responsibilities **Customer Service:** Greet and assist customers in-store, identify their needs, and offer appropriate solutions. **Product Demonstration:** Present and demonstrate telecommunications products and services, such as smartphones, mobile plans, internet, and pay-TV. **Sales Targets:** Achieve sales targets, performance metrics, and company commercial policies. **Sales:** Sell products and services and fully record all sales in internal systems, ensuring data accuracy to guarantee completion of all stages of the sales process. **Customer Support:** Provide technical information and clarify customer questions regarding offered products and services. **Store Organization:** Maintain an organized store, including product placement. **Promotions and Offers:** Inform customers about promotions and special offers, encouraging additional purchases. **Training:** Participate in training sessions on products, services, sales techniques, and corporate systems whenever required. **Conduct:** Demonstrate commitment to the company’s culture, values, policies, and regulations—including codes of conduct, safety, and ethics—in all interactions and decisions. Requirements **Education:** Completed high school; sales-related courses or training are a plus. **Computer Skills:** Basic\*\*/i\*\*ntermediate **Experience:** Prior sales experience, preferably in telecommunications or electronics retail. **Technical Knowledge:** Basic knowledge of telecommunications products and services. **Availability:** Flexibility to work varied shifts, including weekends and holidays. ADDITIONAL QUALIFICATIONS Sales-related courses or training. Experience in technology and/or telecommunications sales. PROFILE **Clear and concise communication:** Ability to express oneself clearly, actively listen to customers, and convey information persuasively is crucial. **Customer Relationship Skills:** Ability to build and maintain positive relationships with customers. **Handling Objections:** Ability to overcome customer hesitations, doubts, and resistance—turning them into opportunities to close deals. **Proactivity:** Ability to work proactively, with a results- and goal-oriented mindset. **Resilience and persistence:** Ability to accept rejection without losing motivation, maintaining high-quality service and determination to achieve results. **Routines:** Ease in following structured commercial routines and recording information in the sales system. Benefits Starting Salary: BRL 1,800.00 Transportation Allowance Meal Voucher: BRL 300 on average Cost-of-Living Allowance: BRL 400 on average Performance and Production Bonuses Opportunity for professional growth Health and Dental Plan (optional) Total Pass **Up to 80% discount at pharmacies:** Drogasil, Droga Raia, Globo, and others. (Clude) 24/7 Telemedicine with general practitioners and specialists (Clude) Online Psychological Counseling with specialized professionals (Clude) **ADDITIONAL INFORMATION:** **Employment Type:** CLT **Work Location:** IMPERATRIZ/MA **Work Modality:** In-person ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, dedicated to delivering the best telephony experience to its customers—Claro. Operating across multiple channels—including SMEs, retail stores, and authorized agents—our purpose is to bring Claro’s universe of possibilities to our customers through excellence in service. We believe diversity complements and strengthens us; therefore, we seek individuals from diverse backgrounds to join our successful team! We look for resilient, creative, adaptable, curious, and motivated people eager to tackle diverse challenges in an environment of learning, collaboration, respect, and diversity—where our people have autonomy and are empowered to make decisions. Join DIN SERVICES Group! Authorized Claro Agent. Authorized Claro Agent since 2016\. ⭐️Among the top 5 Claro Authorized Agents in Brazil We are #1 in SME/NO Channel ️\#grupodeeliteclaro