RN | Interaction Expert | GAMETECH Customer Support

Description

Job Summary: An opportunity for iGaming and customer service enthusiasts, focused on sports betting, gaming, and loyalty program support, with emphasis on professional development. Key Highlights: 1. Passion for iGaming and customer service 2. Opportunities for growth and professional development 3. An inspiring and collaborative work environment **Why not go all-in on a new career opportunity?** **If you're passionate about iGaming, love games, and have a customer service-oriented profile, this is your chance!** **\#JoinTP** **Responsibilities and Duties:** Customer service aligned with company policies; answering inquiries regarding sports betting and games; handling loyalty programs and technical issue support. **Salary:** BRL 1,412.00 \+ Benefits \+ Career Development Plan **Shifts:** 4:00 PM / 4:40 PM / 5:00 PM / 7:00 PM / 11:20 PM / 11:40 PM **Schedule:** 6 days on, 1 day off (rotating days off) \| 6 hours 20 minutes per shift **Employment Type:** On-site \| **Work Location:** Parnamirim Campus \- RN **What We’re Looking For (Requirements):** Must be of legal age; High school diploma completed; Availability to work at the Parnamirim/RN Campus; Proficiency in multitasking across multiple screens and strong typing skills; Sales experience **What We Offer to Take Care of You:** Medical assistance; Dental assistance; Meal allowance or food voucher; Life insurance; Childcare allowance; Transportation voucher; Fuel voucher (only for shifts starting at or after 11:40 PM); Discounts of up to 50% at partner universities and companies; Profit-sharing or results-based bonus; Partnership agreements with companies; Product discounts; Opportunities for growth and professional development; An inspiring and collaborative work environment. **Career Development Plan:** Starting from the third month, our employees become eligible for promotion. We value performance and dedication, preparing our team members for new roles through the JUMP program and internal job opportunities across various departments and positions! **TP Well-being:** Here, we care for our employees from head to toe, offering initiatives focused on physical and mental health, fostering an environment that strengthens the balance between personal and professional life. For mental health, we provide psychological support and an exclusive channel for personalized emotional and well-being care, as well as awareness campaigns such as Well-being Week and social connection activities like Music & Dance Festival and Themed Fridays. For physical health, we promote initiatives such as TP Cup, Gaming Championship, Running Group, plus partnerships with gyms, pilates and yoga studios, and cultural and leisure partners. **Inclusive Position:** Open to Persons with Disabilities. Found the role you’ve been looking for? **Apply now!** Please note that our selection process consists of several distinct stages. These stages are independent of one another; therefore, you will be invited to participate in additional stages as the selection process progresses. Your participation in all stages does not guarantee approval for the position. Your performance in each stage will be evaluated by the Teleperformance recruiter only after completion of all selection process stages. Thank you for your interest in joining Teleperformance’s recruitment and selection process!