Renner - Store Assistant

Description

Job Summary: We are seeking a Store Assistant to delight customers, focusing on the shopping experience, customer service, and store organization, delivering effective solutions and exceeding expectations at every stage of the sales process. Key Highlights: 1. Delight customers throughout the sales process and purchase completion 2. Perform cash register opening and closing, and offer financial services 3. Enjoy customer service and identify with fashion We are looking for a **Store Assistant** to join our outstanding Renner Stores team! As a **Store Assistant**, your mission is to place the customer first—both in sales and in completing purchases—with full commitment to go beyond their needs by providing effective, surprising solutions that delight them. **Responsibilities and Duties** * Delight customers during the sales process, offering assistance whenever needed; * Support customers through the purchase completion process; * Receive payments and perform cash register opening and closing; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Carry out daily restocking and department organization tasks; * Assist in labeling products with prices and stock codes; * Assist customers in fitting rooms to ensure the best shopping experience; * Organize sales areas and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback about their service experience via the “Encantômetro”; * Provide general public service. **Requirements and Qualifications** * Completed high school education; * Enjoy interacting with and serving the public; * Availability to work on weekends; * Identify with fashion; * Be comfortable using digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive health insurance plan including obstetrics, available to all hierarchical levels and covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante to support pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Health Every Day, Oncological Support, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and work-life balance:** * Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and work style/tools. **Learn about our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and well-being development.** **Member employees enjoy differentiated services, a discount club, and benefits with over 200 partner companies across education, health, food, leisure, and entertainment. Check out our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and much more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talent. Here, we foster a sense of belonging, respect diversity, and work in an environment where we care for each other. Our environmental and social awareness guides all our actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we bring delight to over 600 stores across five Brazilian states, as well as Argentina and Uruguay. **If what delights you is learning, sharing, and teaching—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to delight customers alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.** **So, are you ready to create responsible fashion with us?** **#WhatDelightsYouDelightsUs**