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Job Summary: We are looking for a Store Assistant to enchant customers, assist them throughout the sales process and purchase completion, and organize the sales area—ensuring an outstanding customer experience. Key Highlights: 1. Focus on customer enchantment and service during sales and checkout 2. Store organization and fitting room assistance 3. Opportunity within a diverse fashion ecosystem We are seeking a **Store Assistant** to join our super team at Renner stores! The mission of the **Store Assistant** is to place the customer as their top priority—both in the sales area and during purchase completion—with full commitment to exceed customer needs by delivering effective solutions that surprise and enchant them. **Responsibilities and Duties** * Enchant customers throughout the sales process by providing timely assistance and support; * Assist customers during purchase completion; * Receive payments and perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process product exchanges; * Perform daily restocking and department organization routines; * Assist with labeling products—including price tags and stock codes; * Provide fitting room assistance to ensure the best possible shopping experience; * Organize the sales floor and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback about their service experience via the “Encantômetro”; * Serve the general public. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Affinity with fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by ANS (National Supplementary Health Agency – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante to support pregnant employees and dependents up to week 32; * Wellhub (Gympass) with Free plan option; * Programs and campaigns developed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant voucher program; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and work-life balance:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. **Get to know our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and wellness development.** **Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Check out our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and more. **People with disabilities are welcome in all our opportunities.** What enchants you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we build the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talent. Here, we foster a strong sense of belonging, respect diversity, and collaborate in an environment where we care for and are cared for. Environmental and social awareness guides all our actions—we hold clear commitments to our employees, customers, and suppliers. Together, we deliver Enchantment across more than 600 stores in five Brazilian states, plus Argentina and Uruguay. **If what enchants you is the chance to learn, share, and teach—if what enchants you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to enchant customers alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.** **So, are you ready to create responsible fashion with us?** **\#WhatEnchantsYouEnchantsUs
