Renner - Store Assistant

Description

Job Summary: We are seeking a Store Assistant to delight customers during the sales process, working on purchase completion, payment processing, and sector organization. Key Highlights: 1. Focus on delighting customers and assisting throughout the entire purchasing process 2. Organization of the sales area and customer service in fitting rooms 3. Encouraging customer feedback and serving the general public We are looking for a **Store Assistant** to join our outstanding Renner Stores team! As a **Store Assistant**, your mission is to place the customer first—both in sales and in the purchase completion process—with full commitment to exceeding their needs and delivering effective solutions that surprise and delight them. **Responsibilities and Duties** * Delight customers during the sales process, providing assistance whenever necessary; * Support customers through the purchase completion process; * Process payments and perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Handle product exchanges; * Perform daily restocking and sector organization tasks; * Assist with labeling products in stock with price tags and item codes; * Serve customers in fitting rooms to ensure the best possible shopping experience; * Organize the sales area and store windows according to merchandising standards; * Encourage customers, upon exiting the store, to share their feedback via the Encantômetro (customer satisfaction tool); * Serve the general public. **Requirements and Qualifications** * Completed high school education; * Enjoy interacting with and serving the public; * Availability to work on weekends; * Interest in fashion; * Comfort using digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital insurance plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching) at no cost for employees and dependents; * Dr. Be Gestante to support pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and work-life balance:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. **Learn about our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and personal well-being.** **Member employees enjoy differentiated services, a discount club, and benefits from over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care benefits; * Movie tickets and much more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and enhance talents. Here, we foster a strong sense of belonging, respect diversity, and work in an environment where we both care for and are cared for. Our environmental and social awareness guides all actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we deliver delight across more than 600 stores in five Brazilian states, as well as in Argentina and Uruguay. **If what delights you is learning, sharing, and teaching—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united in delighting customers alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.** **So, are you ready to create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**