Relationship Attendant

Description

Job Summary: We are seeking proactive and customer-service-passionate professionals to make a difference in our customers' lives, with a focus on excellence and collaboration. Key Highlights: 1. Excellent customer service across multiple channels 2. Collaborative teamwork and knowledge sharing 3. Results-oriented focus and high performance We seek proactive and customer-service-passionate professionals to join our team and make a difference in our customers' lives. In this role, you will be responsible for: * Delivering excellent customer service across all communication channels (phone and chat), resolving inquiries, complaints, and requests promptly, empathetically, and professionally; * Clarifying questions regarding delivery timelines, warranties, payment methods, and other topics related to our products and services, ensuring a complete and satisfying customer experience; * Achieving established targets with a results-oriented mindset and high performance; * Collaborating effectively within the team, sharing knowledge and experiences for collective benefit. **Additional job information:** * **Work schedule:** * Rotating 6x1 schedule * Availability required on weekends and holidays; * Daily working hours: 6 hours and 20 minutes * Working hours: To be determined. * **Compensation and Benefits:** Base salary of R$ 1\.628,40 during the probationary period; After confirmation, R$ 1\.670,00, with potential increases based on internal campaigns and individual performance. * **Family Support** Childcare allowance; Special assistance for children with special needs. * **Recognition and Appreciation** Birthday bonus; "Conta Comigo" attendance bonus. Opportunity for advancement after 6 months! * **Health and Well-being** Wellhub (formerly Gympass) \- access to gyms and wellness apps. Unimed Health Insurance and Dental Plan; Pharmacy benefits; SESC benefits (health, club, hotel, and more). * **Guaranteed Meals** IFOOD BENEFÍCIOS (meal/food allowance) of R$ 19.00 per worked day, all on a single card. Ifood Club \- exclusive coupons, offers, and advantages. * **Commuting Convenience** Transportation allowance. * **Development and Quality of Life** Educational partnerships offering discounts on undergraduate, postgraduate, language, and various courses; Special discounts at driving schools, gyms, aesthetic centers, spas, and more. **Positions also open to persons with disabilities (PCD).** Minimum Education: High School Diploma (Secondary Education) * Meal Ticket * Childcare allowance * Birthday Bonus * WellHub * Pharmacy benefits * Health Insurance * Discount Club * Growth Opportunity * SESC Benefits * Transportation Allowance * Ifood Club * Dental Plan